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HMP Highpoint - Business Hub Manager (Ref: 23397)

Civil Service

Job Description

Job summary

Please refer to Job Description

Job description

Overview of the job

This is an administrative managerial job within an establishment.

Summary

The job holder will be responsible for managing the administrative processes within the Business Hub, assisting the management of business processes ensuring data integrity, adhering to financial principles, policy and procedures. They will provide accurate and reliable business management information to support performance measures within the establishment.

This is a non-operational job with line management responsibilities.

Responsibilities, Activities and Duties

The job holder will be required to carry out the following responsibilities, activities and duties:

Manage the transactional activity associated with the Business Hub and the administrative staff within this area. This includes ensuring the following paperwork is complete, checked and ready for onward transmission where applicable:

  • Performance
  • Audits and Compliance
  • Finance (Stock taking Management of Stores / Prisoner monies /

Receivables / Reconciling expenditure / Accruals / Outgoing pay / Inter-unit charges / Cashier / PIN Phones)

  • Charitable organisations
  • Information Assurance
  • Measuring the Quality of Prison Life (MQPL)
  • Her Majestys Inspectorate of Prisons (HMIP) visits
  • Subject Access Requests (SARs)
  • Official Correspondence
  • Request Complaints
  • Risk Register
  • Independent Monitoring Board (IMB)
  • Action Plans
  • Self-audit programme
  • Vehicle maintenance
  • Procurement including - ordering of staff uniform
  • Bank signatory
  • Fixed and local assets
  • Monitoring contract delivery and performance
  • Undertake other administrative management tasks including:

    Contribute toward the development of local policy, procedures and practice and ensure consistency of application

    Manage devolved budget in accordance with the financial procedures outlined in the budget delegation

    Manage the achievement of Service Delivery Indicators (SDIs) and standards within the work area, verifying and signing off documentation as appropriate

    Attend relevant unit meetings as and when required to provide feedback on good practice examples, to promote awareness for better and more efficient ways of working

    Analyse and act on data collected by the Hub and produce any relevant reports to show findings

    Ensure that data entered into local and national systems is accurate and in accordance with agreed timescales

    Monitor performance of the Hub

    Draft all external and internal communications on behalf of the Hub

    Provide Head of Function with management information relating to the relevant area

    Be responsible for the management of all staff within their area. This includes staff performance, development and annual appraisal through to sickness absence management

    Act as first point of contact for relevant external stakeholders

    Act as requisitioner or approver dependant on local policy

    The duties/responsibilities listed above describe the post as it is at present and is not intended to be exhaustive. The Job holder is expected to accept reasonable alterations and additional tasks of a similar level that may be necessary. Significant adjustments may require re-examination under the Job Evaluation scheme and shall be discussed in the first instance with the Job Holder

    Behaviours

    Changing and Improving

    Communicating and Influencing

    Working Together

    Managing a Quality Service

    Making Effective Decisions

    Leadership

    Essential Experience

    Able user of MS Word and MS Excel

    Information collation and analysis

    Technical Requirements

    Internal applicants

    Newly promoted staff to the following Band 5 first line manager roles (Hub Managers, Custodial Managers and Facilities & Services Managers) in Establishments are required to complete a qualification as part of their work objectives where these training packages are available

    Staff that have mapped or re‐graded to Band 5 who have previously worked at an equivalent level will not be required to undertake the qualification.

    External applicants

    All external staff joining as a Band 5 Hub Manager or Facilities and Services Manager in an Establishment are required to complete the qualification where available.

    Person specification

    Please refer to Job Description

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