Identity Verification Integrity Manager

This is an exciting opportunity to join Companies House as we prepare to deliver more of the important reforms introduced through the Economic Crime and Corporate Transparency Act. As an Identity Verification Integrity Manager, you will play a key role in protecting the integrity of the Companies House register by coordinating and developing enforcement activity relating to abuse and misuse of identity verification. Based in the Enforcement team for Identity Verification, you will work closely with a range of colleagues including Intelligence, Legal, Policy, and Customer Delivery as well as have some liaison with external law enforcement partners. You will proactively identify non compliance and cases of abuse of the register as well as encourage and support referrals and sharing of intelligence from others and you will assess complex referrals, analyse evidence and help shape the response to suspected non-compliance and emerging risks.

This is a developing and high-profile area of work that sits at the heart of Companies House's ambition to become a more active gatekeeper of the register. You'll have the opportunity to influence new processes, build strong stakeholder relationships and help shape how the organisation responds to threats involving fraud, economic crime and misuse of identity verification services.

We are looking for someone with experience in compliance, enforcement, investigations, intelligence or risk-based decision making who can interpret complex information, make sound judgements and work collaboratively to deliver effective outcomes.

As the Identity Verification Integrity Manager, you will provide expertise to support Companies House's response to fraud, economic crime related to non compliance with identity verification requirements. You will act as a central coordination point for referrals and casework, ensuring concerns are assessed consistently and progressed through to appropriate enforcement routes. You will identify and assess potential cases of abuse related to identity verification, using data and evidence to build strong cases that can progress to enforcement activity. The role will support the design and development of identity verification enforcement activity, in particular cases for re-verification where the initial verification is believed to be false, misleading or deceptive.

Key responsibilities include:

• Supporting the development and implementation of enforcement approaches, ensuring legislative and policy requirements are translated into effective delivery.
• Acting as a source of specialist advice and guidance, promoting a consistent approach to decision-making and case management.
• Developing cases from initial suspicion through to cases that can be progressed to enforcement activity, as well as recognising cases that do not meet the evidential test to proceed.
• Coordinating referrals and case progression working across multiple teams, delivering effectively and efficiently through others. Identifying and managing delivery issues, and managing and escalating risks where appropriate.
• Building and maintaining effective working relationships with internal and external stakeholders. Interpreting legislation, policy and regulatory requirements and supporting their application within operational processes.
• Contributing to the development and continuous improvement of compliance and enforcement strategies and operational approaches.
• Supporting the identification of fraud, economic crime and misuse of identity verification
• Organising and driving the referral processes to ensure cases are dealt with appropriately, consistently and at appropriate pace. Monitoring case management and outcomes, and identifying opportunities for improvement to processes, controls and procedures.
• Ensuring accurate casework records and compliance with information handling, security and data protection requirements.
• Supporting delivery of Companies House objectives arising from the Economic Crime and Corporate Transparency Act.
• Providing cover for other Deputy Service Managers when required.
• Work collaboratively with policy, operational, digital and external stakeholders to ensure alignment of delivery activities and priorities.

About the team

The IDV Compliance and Enforcement team is responsible for setting the strategy and approaches to non-compliance with legal requirements. We are part of the Intelligence and Law Enforcement Directorate. This is an exciting time to work at Companies House. As well as delivering on an organisational wide digital and data transformation, Companies House is seeing the biggest changes to the way that it has operated since it was established. .Operating within the established framework of the Economic Crime and Corporate Transparency Act (ECCTA), the role supports the continued evolution of identity verification arrangements, including the introduction of re-verification requirements and future phases of IDV requirements.

Our extensive programme of implementing the legislative reforms will see us exercising several new powers to improve the integrity of the company information we receive, hold and share, but also these reforms place Companies House at the heart of the cross-government approach to tackling Economic Crime.

The Registrars objectives are to:

• ensure that any person who is required to deliver a document to the registrar does so (and that the requirements for proper delivery are complied with);
• ensure that information contained in the register is accurate and that the register contains everything it ought to;
• ensure that records kept by the Registrar do not create a false or misleading impression to members of the public;
• prevent companies and others from: carrying out unlawful activities; and facilitating the carrying out of unlawful activities

Office Location

You will be aligned to our Cardiff office, where you will be expected to attend a minimum of once a week.

We use a hybrid approach to the way we work which provides opportunities for you to be adaptable in the way you work so that you can achieve a healthy balance between your work and home life. Your manager will agree regular patterns of attendance with you; however you may be required to make yourself available to attend the office more frequently when required to meet business needs.

Working Hours

Due to the nature of this role and team structure, this is only a full-time position of 37 hours per week.

Security Clearance

To be eligible for this role you also need to meet our Nationality requirements which are outlined below, and successful candidates must meet the security requirements for Security Clearance (SC) before they can be appointed. To gain (SC) you will need to have been a UK resident for a minimum of 3 years out of the last 5 years.

Further information can be found below.

Visa Sponsorship

Companies House cannot offer Visa sponsorship to candidates through this campaign. Candidates must ensure they have the appropriate rights to work in the UK before application otherwise you will not meet the eligibility criteria for this role.

We are looking for a candidate who has:

• Experience in a compliance or enforcement environment, particularly within a regulatory or public service context, alongside experience in policy, strategy, or counter fraud.
• A clear understanding of how to translate policy, legislation, and user and business needs into practical and effective delivery.
• Strong interpersonal and communication skills, with the ability to build effective working relationships and engage confidently with colleagues and stakeholders at all levels to achieve service outcomes.
• Sound judgement and decision-making skills, with the ability to gather, analyse, and interpret information to make well-documented and evidence-based decisions.
• Demonstrable skills and experience in writing clear, concise and accurate papers including strategies, policies and guidance.
• A proactive and analytical mindset, with a strong commitment to compliance and enforcement principles, focused on continuous improvement and delivering value for money.
• Strong organisational skills and relevant experience in planning, tracking and coordinating enforcement activity across a broad stakeholder landscape, ensuring key milestones, risks and dependencies are effectively managed.