Infrastructure Porter - Army

The Ministry of Defence, Civil Service workforce is diverse, with many different functions and professions ranging from cyber and digital transformation, police officers, security guards, trainers, human resources, teachers, psychologists, storekeepers, and policy secretariat staff to support the British Army.

This post is located within the Headquarters Military Secretary (HQ MS) Facilities Management Building Services team which is responsible for managing the delivery of both Hard and Soft Facilities Management contracts to Kentigern House, management of building maintenance, accommodation, Health and Safety, office reconfigurations and the purchase of items through Government Procurement Contract.

This position is advertised at 37 hours per week.

About the Role

This role is part of the team that provides infrastructure support to the Army Personnel Centre and other Ministry of Defence (MOD) departments based in Kentigern House. The position combines a range of physical and administrative duties, supporting the day-to-day operation of the building and ensuring services are delivered efficiently and effectively.

Key Responsibilities

• Manage waste services, including monitoring waste lift capacity and arranging collections or replacements as required.
• Coordinate the collection and disposal of restricted waste, liaising with stakeholders to resolve issues and arrange uplifts.
• Configure meeting rooms to meet customer requirements for meetings and events.
• Maintain the loading bay and infrastructure storage areas, ensuring they remain safe, organised and fit for purpose.
• Assemble, disassemble and relocate office furniture as required.
• Receive, manage and distribute deliveries and stores to building users.
• Carry out administrative tasks, including ordering and maintaining stock levels of cleaning supplies and other commodities.
• Respond to urgent issues within the building, working as part of the team to minimise disruption to staff and operations.
• Provide timely support to stakeholders by distributing commodity supplies, such as paper and office consumables.
• Undertake minor repairs to furniture and other ad hoc items.
• Conduct weekly fire alarm testing in line with building procedures.
• Escort contractors throughout the building to support maintenance and improvement projects.
• Carry out other ad hoc duties as required to support the effective operation of Kentigern House.

Essential skills required:

• Good communication skills and the ability to build and maintain effective working relationships with people at all levels within the organisation.
• Basic working knowledge of Microsoft Excel; Teams and SharePoint.
• Strong organisational skills and the ability to prioritise your work when asked to contribute to multiple projects at once.
• Ability to work under pressure in a busy department