Junior DevOps/WebOps Engineer

Join Companies House at a pivotal time as we transform our digital services to better support millions of users across the UK. As a Junior DevOps/WebOps Engineer within our Digital and Technology directorate, youll play a key role in delivering secure, resilient, and high-performing services that underpin the UK company register.

Youll be part of a large, diverse, and collaborative engineering community, working in an agile environment alongside software engineers, analysts, and product teams. Together, we support and enhance a wide range of critical internal and customer-facing services, maintaining high levels of service availability and continuously improving how we deliver.

This role offers the opportunity to develop your technical skills, contribute to WebOps practices, and support service reliability through monitoring, incident management, and problem-solving. If you are customer-focused, enjoy working as part of a team, and are motivated to learn and grow while contributing to meaningful public services, we encourage you to apply.

Watch this video to find out more about working in Digital at Companies House

Why choose Companies House?

At Companies house we take a proactive approach to wellbeing by promoting a welcoming culture, healthy work life balance and supporting colleagues to be their best in work because we know people are the key to our success.

Our benefits include:

• Flexible working with no core hours (6am 8pm flexible options)
• 30 days annual leave
• 8 bank holidays & 1 privilege day
• Enrolment into Civil Service Pension scheme average 28.97%
• On-site working available for peer led-learning enhancing professional experience and career progression

Find out more about what a great place Companies House is to work

Give yourself the best opportunity to apply!

Join our Outreach team for an informal 'Find out more' session on Tuesday 16th June between 12:30 - 13:15.

No need to register, just click on this link to join, listen, and gain tips to help you apply. Cameras and microphones will be switched off - so you're welcome to dial in whilst you enjoy your lunch!

Please note:

• Companies House cannot offer Visa sponsorship to candidates through this campaign.
• Security Clearance is an essential requirement for this campaign. You'll need to have been in the UK for at least 3 out of the last 5 years to be eligible to apply for SC.
• The team for this role is based in Cardiff, and a hybrid contract will be the standard offering for this role.

As a Junior DevOps/WebOps Engineer, you will play your part in the IT Services Digital team during a period of significant transformation, supporting the delivery of secure, resilient and high-performing IT services across Companies House systems:

• Supporting maintenance, upgrades, and continuous service improvements to help ensure systems remain reliable and perform effectively
• Assisting the team in aligning services with evolving organisational and legislative priorities, including changes introduced through the Economic Crime and Corporate Transparency Act
• Supporting live services through proactive monitoring and incident resolution to maintain availability and performance
• Contributing to system upgrades, enhancements, and automation activities as your skills develop
• Supporting reporting and data management activities to help inform service performance and improvements
• Assisting with incident management through ServiceNow, contributing to issue resolution and supporting root cause analysis
• Working as part of a wider team to support the development and improvement of digital services, contributing to transformation and more efficient ways of working
• Collaborating with colleagues across IT Services, learning from experienced engineers and contributing positively to team development and wellbeing
• Participating in an on-call rota (where required) to support critical services, with appropriate support and development

You can read more about a career in Digital and Data within the Civil Service in the Government Digital and Data Candidate Information Pack.

We are looking for someone who:

• Is keen to learn and develop, actively building their technical capability
• Takes proactive steps to get to know the working teams around them, valuing the input from other colleagues and being a positive influence to bring change and improvement in everyday tasks
• Works collaboratively to support continuous improvement initiatives, values teamwork and knowledge sharing
• Takes a proactive approach to problem-solving and service improvement
• Shows an interest in non-functional requirements, such as availability, security, and performance
• Is adaptable and able to work effectively in a changing technical environment
• Understands continuous development and delivery to support the ongoing work of the team and delivery of services to customers
• Is willing to support more experienced team members with ongoing tasks including developing fixes or enhancements

Technical skills

• Has cloud based Unix/Linus environments and database querying (SQL)
• Awareness or experience of automation and monitoring within a support environment
• Exposure to cloud-based infrastructure (e.g. AWS or similar), with an understanding of core concepts
• Knowledge of database querying and investigation (e.g. SQL or similar)
• Experience or exposure to coding or scripting (e.g. shell, Python, Java, or similar)
• An awareness of DevOps principles, tools, and ways of working
• Experience in similar or equivalent technologies will be considered

Experience

• Working collaboratively to support continuous improvement initiatives, values teamwork and knowledge sharing
• An understanding or practical experience of cloud-based (e.g AWS) Unix/Linux environments, database querying (e.g SQL) with some confidence scripting, automating and monitoring
• Experience or awareness of supporting systems in a live service environment (e.g ServiceNow), including responding to incidents or alerts
• An understanding of monitoring and maintaining system performance
• Experience assisting with data management, reporting and incident resolution
• Able to make a contribution to system builds, deployments and releases
• The ability to troubleshoot technical issues and apply logical, methodical problem-solving, including an interest in supporting root cause analysis
• Good communication skills, with the ability to work effectively as part of a team
• A customer-focused mindset, with an awareness of the importance of reliable and accessible digital services