Lead AI & Automation Outcomes Consultant

Across government, digital and technology transformation is no longer simply an enabling function; it is central to how public bodies deliver better services, protect resilience, support policy outcomes and respond to the growing expectations of citizens, businesses and colleagues. Ofgem has a vital role in the UKs energy system, protecting consumers and helping to enable a more secure, fair and sustainable energy future. As the organisation continues to evolve, our newly designed Digital, Data and Security Services (DDSS) team will be critical to how Ofgem modernises its services, strengthens its platforms and supports wider government priorities.

Ofgem is on an exciting transformational journey. Within DDSS, we are strengthening the foundations of our both our entire function and all elements of our DDSS estate, building greater internal capability and creating the platforms, services and governance needed to support a modern regulator. In short, this is an opportunity to join Ofgem at a pivotal moment and help shape the next stage of its digital, data, security, and technology maturity.

The Role

As the Lead AI & Automation Outcomes Consultant, you will provide strategic leadership in helping the organisation identify where AI and automation can solve complex business challenges and deliver measurable value.

Working closely with senior stakeholders across the business, you will translate organisational priorities into practical AI solutions, ensuring initiatives are technically feasible, aligned to governance standards and capable of delivering real business outcomes. You'll also play a key role in developing organisational capability, influencing senior decision-makers and supporting the successful adoption of AI products and services across Ofgem.

You will be responsible for:

• Leading the AI Outcomes team, identifying opportunities to design and deliver AI solutions that create measurable organisational value.
• Providing expert guidance on operationalising AI and data products across the organisation.
• Building strong relationships with senior stakeholders, sponsors and business teams to identify opportunities, validate outcomes and ensure solutions meet user and regulatory requirements.
• Translating complex business challenges into scalable AI solutions aligned with Ofgem's strategic priorities.
• Developing AI solution blueprints that align with enterprise architecture, governance and security standards.
• Acting as the senior escalation point for AI delivery, managing risks, removing blockers and coordinating dependencies across multiple programmes.
• Coaching and mentoring colleagues while building wider organisational capability in AI and data innovation.
• Supporting delivery teams through the full AI product lifecycle, from proof of concept through MVP, scale-up and continuous improvement.
• Promoting responsible and ethical AI, ensuring compliance with governance, regulatory and data privacy requirements.
• Communicating AI outcomes, progress and benefits to technical and non-technical audiences across the organisation.

Essential Criteria

• Proven expertise in designing, developing, and embedding AI solutions that deliver measurable organisational value (Lead Criteria).
• Experience in leading and operationalising AI / data products using appropriate delivery methodologies across complex organisational environments, applying a broad range of AI and data science tools and techniques to scale solutions from proof‑of‑concept through to adoption and continuous improvement. (Lead Criteria).
• Experience in ensuring the responsible and ethical use of AI technologies, with a strong understanding of regulatory requirements, risk management, and compliance standards across government and industry.
• Knowledge and experience of stakeholder management, particularly building key relationships and gaining support and buy-in.
• Proven ability to manage and develop team members, as well as building wider organisational capability through demonstrating the value of AI.

Desirable Criteria

• Knowledge of energy sector data and AI challenges, the transition to net-zero, including regulatory and affordability implications.

This is an opportunity to play a significant role in Ofgems journey, as part of a newly formed and high-performing team that is shaping a critical government organisation at a time when its work has never been more important.

Government or wider public sector experience would be beneficial but is not essential.

If you are interested in applying for this opportunity, please reach out to Bev Evanson or via email at [email protected].

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