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Lead Business Analyst

Civil Service

Job Description

Job summary

At FCDO Services, we protect the UKs interests at home and overseas. We design and construct secure government buildings and courier diplomatic packages worldwide, safeguard government tech and a whole lot more. Our work is as varied and vital as it gets, but we never lose sight of our people. Their skills, aspirations and growth mean as much as the global mission were on. In our world, it all matters.

Job description

Our Digital and Data technology team are at the forefront of digital innovation. They provide the best in-class solutions for our customers, helping to shape and support a data-driven future for the UK government. Whether its creating bespoke, secure software, offering programme and application support or moving an entire embassys servers to a Cloud platform. No matter the task, they are on hand to support. Now, youve got the opportunity to join them.

Providing innovation to government partners.

Delivering best-in-class solutions.

Working at the cutting-edge of technology

It all matters.

Provide high quality business analysis in this unique, fast-paced role

In the key position of Lead Business Analyst, youll be responsible for the delivery of high quality analysis across a wide range of projects, establishing standards, template and output assurance while ensuring you and your team maintain consistency, traceability and alignment with the Governments Digital and Data Profession Capability frameworks. Committed to supporting robust and cost-effective solutions to the needs of our business and the users who rely on us, youll produce reusable business artefacts and work on the analysis of business rules, data models and user documentation. In addition, well also expect you to drive delivery by translating complex business needs into testable requirements.

As a motivational mentor and leader, youll represent our business group at governance boards, committees and design authorities, work with a diverse range of stakeholders, and inspire your dedicated team of Analysts to develop their technical and strategic skills, Offering an expert consultancy service and collaborating with third-party suppliers to review requirements, manage dependencies and maintain standards, youll have a strong focus on managing risk, compliance and change. And well also expect you to monitor delivery metrics, feedback and data, evolve business analysis methods and promote evidence-based decision making as you drive performance and continuous improvement.

Use all your analytical skills as you help us achieve our global mission

To be a success in this significant, fast-paced role youll possess the skills to translate business needs into well-defined user stories and requirements, be ready to perform as-is and to-be business process mapping, and possess the ability to carry out gap analysis and translate your findings into change plans. With a track record of collaborating with senior leaders and stakeholders and the confidence to develop, mentor and manage your less experienced colleagues, well also look for the ability to lead business analysis, service design and deliver complex IT or digital services.

When it comes to formal qualifications you should have a degree in Computer Science or Information Technology, professional level certifications in Business Analysis, or equivalent hands-on experience. It goes without saying that youll have the ability to design secure or air-gapped platforms within the government sector, and its also important that you have well developed knowledge of NCSC, GDS, and UK government security frameworks, including Secure by Design, Cloud Security Principles, Government Functional Standards, and the Technology Code of Practice. A collaborative and confident communicator, you should also be ready to lead co-design workshops and apply human-centred design methods to solve challenging and complex problems.

Discover the support you need to grow your career

Working with us, youll help keep people, information, and assets safe around the world. Its a role you can feel proud of, and we aim to make every part of your career just as rewarding. Thats why when you join us, expect to receive a competitive salary, generous holiday entitlement and a Civil Service Pension. Along with this, youll also have access to training and other development opportunities to help grow your career with us. Our offices have an on-site gym, nursery, café, and restaurant, and we offer interest-free loans on season tickets and bikes to help you get there. It's a great set of benefits made to support all you do and all you need.

Every single colleague must be security cleared before joining us. If youre successful in your application, well ask you to undergo our vetting process to achieve Developed Vetting (DV) clearance. This role is a reserved post and applications are only being accepted from single nationality candidates and not dual nationals. You can find out more about vetting on our website: https://www.fcdoservicescareers.co.uk/how-to-apply/

To find out more about our benefits and our organisation, please visit fcdoservicescareers.co.uk

Closing date: 15/11/2026

It takes a diverse team to protect a diverse world

The vital work we do takes an incredible community of colleagues, with different skills, backgrounds, cultures and identities. We support every individual, so that you always know youre welcome and valued. Its what makes us a Disability Confident employer. And why were recognised as a Carer Confident workplace. And its how you know youre joining an inspiring, inclusive organisation.

Person specification

We are looking for people with:

  • Commercial Awareness
  • Degree or equivalent experience in Computer Science or Information Technology.
  • Holds professional level certifications in Business Analysis (e.g. BCS, IIBA, or equivalent), ITIL (Foundation or higher, Lean Six Sigma, TOGAF, AgilePM, or equivalent experience.
  • You will be able to translate business needs into well-defined user stories and actionable requirements, maintaining clear traceability through design, build, and delivery.
  • You will have performed as-is and to-be business process mapping, carried out gap analysis, and translated findings into actionable change plans.
  • Conduct as-is and to-be process mapping/user stories and support prioritisation using structured techniques such as MoSCoW.
  • Experience leading and line managing Business Analysts, providing direction, coaching, and professional development to build capability and excellence across functions.
  • Track record of deputising for senior technology leaders, engaging with senior stakeholders and governance forums to provide clear, evidence-based business analysis advice.
  • Contributed to business case development with analysis and evidence.

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