Onboarding Lead- i.AI

The central Recruitment Operations team across i.AI and AISI is responsible for attracting, selecting and onboarding the exceptional technical and policy talent needed to deliver on our mission. We are a small, high-performing team that enables the organisation we support to hire and retain the world-class engineers and policy professionals who do the work that matters.

The team covers end-to-end recruitment for all of the AI Security Institute and the i.AI incubator, as well as onboarding, process improvement and operational delivery. We work closely with Hiring Managers, the People Team, GRS, and a range of internal and external stakeholders. The team is building out its infrastructure and processes as the organisation scales rapidly.

This is an exciting time to join Recruitment Operations focussing on the Incubator for AI. We are building something from scratch, and the person in this role will have genuine scope to shape how i.AI onboards its people with a direct and visible impact on the experience of every new joiner.

Essential Criteria:

1. Experience managing complex HR, onboarding or people operations processes including cases with non-standard requirements (e.g. visa, security clearance, contractor arrangements)

2. Strong organisational skills able to manage multiple cases, deadlines and stakeholders simultaneously without losing accuracy or pace

3. Process improvement mindset comfortable identifying inefficiencies, designing solutions and building guidance that reduces manual effort

4. Excellent written communication skills able to produce clear, accessible guidance and documentation for a range of audiences

5. Strong stakeholder management able to work confidently with candidates, hiring managers, HR teams and external partners

6. High level of discretion and sensitivity this role involves handling complex personal circumstances, pay cases and sensitive information

7. Self-starter able to work independently and make sound judgements without close supervision

Preferred Criteria:

1. Experience working with visa, immigration or security clearance processes in a government or large organisation context

2. Familiarity with government recruitment systems such as GRS, Civil Service Jobs or equivalent ATS platforms

3. Experience facilitating workshops or cross-team process improvement initiatives

4. Understanding of Civil Service HR frameworks, pay policies and contractor/secondee arrangements