PA and Business Support

If youre interested in making a difference to peoples lives, the Treasury can offer you an exciting opportunity to influence decision making that affects the whole of the UK. Working at the heart of government, we collaborate across government to promote responsible public spending and drive strong and sustainable economic growth.

Our work ranges from protecting customers through the regulation of the financial sector, helping to reduce carbon emissions and creating a greener economy, to promoting British trade around the world and supporting people across the country on jobs, growth and more.

We are part of the Darlington Economic Campus, a cross-government hub bringing people together to tackle key national issues while working closer to the communities we serve.

This role is varied and exciting and gives individuals a fantastic opportunity to experience working at the heart of Government, working closely alongside senior leaders. If you are organised, efficient and people-focused, then we would love to hear from you! This is an exciting opportunity to develop the skills to provide personal assistance to senior civil servants - up to three director and/or Deputy Directors (DD) in the steady state, with a willingness to provide additional temporary cover. It also offers the opportunity to support the effective functioning of both groups, ensuring they remain excellent, inclusive places to work. The role will build experience about government operations and how decisions are made at senior levels. The successful candidate should demonstrate resourcefulness, trustworthiness, and discretion.

Key accountabilities include (but are not limited to):

• Diary management - Proactively plan and manage the Director/DDs diary using your professional judgement to line up meetings in well-organised way. Resolve conflicts, negotiate, and allocate time to Director/DD priorities. Develop a good understanding of the Groups work and priorities so you can make decisions on behalf of the Director/DD.
• Supporting Director/DD priorities - Anticipate problems, risks, issues, and corporate tasks that they will have to deal with and proactively make suggestions about the best way to take them forward.
• Mailbox management - Develop or adopt efficient systems for handling and prioritising emails on behalf of the Director/DD and where required delegate actions to others in the teams and use own judgement to filter unnecessary emails.
• Building relationships - Take the initiative to develop and lead relationships with key external and internal partners and colleagues to effectively do the job. Liaise with external stakeholders to arrange high level meetings and arrange logistics.
• Correspondence management - Manage and coordinate official correspondence including Ministerial responses, Parliamentary Questions, Freedom of Information requests, and Treat Official communications, ensuring timely and accurate handling in line with departmental standards.
• Group contributions - Work collaboratively with the GMS team to lead or support the economics and fiscal groups corporate activities and seamlessly cover colleagues during absences, having comprehensive handover notes prepared for your own absences.
• Coordinating logistics - Ensure the Director/DD are clear on their schedules for the day and prepare diary and meeting folders in preferred format. Organise all logistics of virtual and in-person, internal and external meetings including organising international travel, hotels, taxis, visas, rooms, conference phone lines etc.
• Team support - Provide cover for the other PAs in the Group Management Services Team (GMS) when they are unwell or on leave, by monitoring the inboxes and diaries of their Deputy Directors they support when needed.

Candidate Drop-In Session

The hiring manager will be running a candidate drop-in session to give you greater insight about the role and HM Treasury and ask any questions you might have. If you would like to join us, use the link below to join the call at the right time.

Thursday 9th July 2026 @ 12:00 - 13:00 Join the meeting here

If you would like to speak to the hiring manager informally prior to the closing date, please contact [email protected].

Visa sponsorship is not available for this role.

Application Stage

Application Form

Applications should consist of a CV including your employment history, and a 750-word personal statement setting out how you meet the shortlisting criteria below. Your CV and employment history wont be scored. Its used to give context to your application and support discussions at interview.

The panel will review applications and invite those that best demonstrate evidence of the shortlisting criteria for interview. Please keep this in mind when writing your application.

Please note that only applications submitted through Civil Service Jobs will be accepted.

• Experience of providing high‑quality PA or business support in a fast‑paced environment, including diary and inbox management, meeting coordination and use of Microsoft 365 tools.
• Deliver excellent customer service by understanding needs, managing work efficiently, proactively resolving issues, providing timely updates, and guiding customers to relevant support and information.
• Ability to build good relationships with colleagues from many different teams, departments and external stakeholders and use these connections to drive goals forward.

Interview Stage

If you are successful at the application stage, you will be invited to interview where you will be assessed against the following criteria:

• Strengths
• Behaviours:
• Managing a Quality Service
• Delivering at Pace
• Working Together