Policy Analyst

Policy Analyst

Salary: 40,510 + Excellent Civil Service Benefits

Location: Birmingham (Hybrid working - Non-contractual policy currently in operation with a minimum of 8 days per month office attendance)

Permanent , Full Time , 37 hours per week

Introduction

Gi Group is delighted to be partnering with CCW (Consumer Council for Water) to support them in their recruitment of a Policy Analyst.

About CCW

CCW is the passionate, independent voice representing water consumers in England & Wales. We support thousands of people each year, providing free advice and helping people to resolve their complaints with their water company in an easy, caring way. We champion everyone's needs and interests, completing and showcasing research that influences water companies, government, and regulators to make change happen. We are a government Arm's Length Body sponsored by the Department of Environment, Food and Rural Affairs (Defra).

CCW values: We expect and support all CCW colleagues to embody and celebrate CCW's values through Positive Energy, Respect for all, Innovative Spirit, Delivery of our Promises and being Engaged as One (PRIDE).

The Role

As a Policy Analyst you will identify issues affecting water consumers, diagnose their root causes, and build compelling evidence‑based solutions. You will work across complex policy areas, using data, research and strategic thinking to ensure CCW's policy positions are robust, current and aligned with consumer interests.

Key responsibilities:

• Policy evidence gathering - Collect, analyse and interpret data from water companies, retailers, external bodies and research, including CCW's own research
• Policy development - Build practical, evidence‑based and politically well‑judged policy options and make recommendations on the next steps for CCW and the industry
• Stakeholder collaboration - Work closely with research, data, communications and company engagement teams
• External engagement - Build constructive relationships with stakeholders, e.g. Ofwat, Environment Agency
• Consultation responses, briefings and analysis - Draft high‑quality responses, briefings and analysis for CCW's Executive team, Board and external stakeholders

The Person

Essential Skills & Experience:

• Data analysis - Proven ability to collect, interpret and synthesise complex qualitative and quantitative evidence
• Critical thinking - Sound judgement to navigate complex issues and develop credible policy options and make recommendations on the next steps
• Communication - Excellent written and verbal communication, able to explain complex analysis clearly and persuasively, with demonstrable experience of authoring high quality policy written work such as consultation responses, policy briefings or reports
• Project management - Ability to manage time, resources and workload across complex policy projects
• Policy or regulated environments - A knowledge of policy or regulated environments, preferably relating to water, including legislative and parliamentary processes and the current regulatory landscape