Project Support Officer (5002)

Help shape the learning and development experience of colleagues across the Scottish Government while building your own skills through a Modern Apprenticeship.

Join the Talent, Leadership and Learning Team within the Scottish Government as a Modern Apprentice. The team leads the delivery of learning, leadership and talent development opportunities that support colleagues across the organisation to build capability, maximise potential and deliver high-quality outcomes for Scotland.

As a Modern Apprentice, you will play an important role in supporting the day-to-day operation of the Capability and Talent function through a range of business support, coordination and administrative activities. You will help ensure the smooth delivery of learning and talent services while gaining valuable experience, developing transferable skills and working towards your Modern Apprenticeship qualification in a supportive and collaborative environment.

• Monitor a number of team mailboxes, responding to all emails within an agreed timescale.
• Arrange course bookings via email and update the waiting-list spreadsheet accordingly.
• Collect, collate and present accessible data in the quarterly dashboard.
• Support team communications via Viva Engage posts and production of the quarterly newsletter.
• Maintenance of asset maintenance register for all of our learning content.
• Weekly review of new starts data and sending out day 1 email with information about induction.
• Manage and update events and team materials on Pathways (our learning platform).
• Distribute pre-work and evaluation for events and update attendance spreadsheet.
• Designated information management support officer (IMSO).
• Supporting the Business Manager with Purchase Order requests and finance monitoring/recording.
• Provide administrative support to Talent programmes as required.

Experience:

• An understanding of IT systems, including Microsoft Office or similar.

Behaviours:

• Communicating and influencing Level 1
• Working together Level 1
• Managing a quality service Level 1