Senior Business Analyst

The Digital Corporate Enablement Office supports essential areas of the Home Office by creating, maintaining, and managing key technology solutions. We work closely with colleagues within and outside of Home Office Digital including Human Resources, Finance, Estates, Commercial, Security, Communications, and Science, Technology, Analysis and Research teams.

The product areas that we work on include:

• Engagement Platforms, including Intelligent Relationship and Engagement Platforms (IREP).
• Portfolio Delivery, including Animals in Scientific Procedures e-Licensing (AsPEL), GOV.UK, MyWorkplace and Forms.
• Metis, including Ask Metis and Live Services.
• Channel Products, including Viva Engage.

Together, we enable smarter, more connected digital experiences across the Home Office.

Where business needs allow, some roles may be suitable for a combination of office and home-based working. Where this is the case, employees will be expected to spend a minimum of 60% of their working time in the office. Applicants can raise any queries to the email address at the bottom of the advert.  

Watch this short video to hear from members of Home Office Digital talking about the projects they work on and their experience of working here: Working for Home Office Digital.

As a Senior Business Analyst, youll lead small to medium projects and contribute to larger programmes by owning key requirements. Youll align outcomes with service vision and business strategy, supporting product iteration and optimisation. Youll build strong stakeholder relationships, challenge constructively, and act as a critical voice to ensure fit-for-purpose solutions. Working independently or collaboratively, youll demonstrate a solid understanding of your domain. Youll also help shape future business models and contribute to business architecture strategy. As an active member of the Business Analysis community, youll share best practices and mentor others to support professional growth and capability development.

Main Responsibilities

• Investigating operational and business needs and problems and assisting in the recommendation of service improvement and business solutions.
• Understanding and defining the problem to be solved and ensuring strategic decision-making supports business outcomes as well as user needs.
• Eliciting, analysing and validating business requirements and user needs, as well as business strategy problems, in the most appropriate and effective manner and format.
• Collaborating with other professions within scope of the delivery to embed the Business Analysis role and value in the context of a project and multidisciplinary team.
• Planning and leading large areas of Business Analysis delivery, owning the challenge and driving through to conclusions.
• Creating acceptance criteria (often utilising the concept of Behavioural Driven Development) to allow your new service to be properly tested.
• Modelling processes/procedures using established techniques with understanding of their purpose and importance.
• Production of periodic performance measures to inform stakeholders and drive discussion around the required service.

Working Pattern

Due to the business requirements of this role, it is only available on a full-time basis. However, compressed hours are available.

Essential Skills

• Promoting and building strong relationships with a broad range of people (technical and non-technical), and applying proven communication, and analytical skills to ensure the teams plans and objectives are achieved.
• Constructively challenging, negotiating and persuading different stakeholders in order to achieve a consensus in opinion.
• Promoting working as a team, contributing ideas and opinions in a flat non-hierarchical structure and advocating to external people on the teams behalf.
• Being adaptable in shifting and uncertain environments.
• Communicating in a variety of methods, applying the appropriate methods to each scenario/audience.

SFIA capability framework 

Skills for the Information Age (SFIA) version 8 is the technical framework that sets the standard capability and development of all levels in the Home Office. This is a link to the capability framework:  All skills A - Z English (sfia-online.org).

We use set SFIA technical skills to form our interview questions and we will assess you against these technical skills during the selection process.

The essential skills listed above are reflective of the Home Office Government Digital and Data Profession Career Framework (based on the industry standard SFIA framework). Use the SFIA Levels of responsibilityto understand what would be expected for each technical skills listed below.

• Consultancy (CNSL) Level 3
• Business Situation Analysis (BUSA) Level 3
• Business Modelling (BSMO) Level 3
• Requirements Definition and Management (REQM) Level 3
• Feasibility Assessment (FEAS) Level 3
• Stakeholder Relationships Management (RLMT) Level 3