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Senior Business Change Manager

Civil Service

Job Description

Job summary

Can you lead the people and organisational change needed to deliver an ambitious, cross-agency programme?

Are you skilled at building readiness, securing adoption and helping people embed new ways of working?

If so, this opportunity is for you!

Active Travel England is an executive agency of the Department for Transport. We lead on all things walking, wheeling and cycling across England, helping people and communities be more active by making our streets safer and more accessible. We do this by building skills, providing expert design and planning advice, as well as strengthening the case for investment.

Joining our department comes with many benefits, including:

  • Employer pension contribution of 28.97% of your salary. Read more about Civil Service Pensions here
  • 25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave), plus 8 bank holidays and a privilege day for the Kings birthday
  • Flexible working options where we encourage a great work-life balance.

Read more in the Benefits section below!

Find out more about what it's like working at Active Travel England (ATE)

https://www.youtube.com/watch?v=sXhyzRAkRH4

Job description

Active Travel England (ATE) is recruiting a Senior Business Change Manager to play a leading role in the National Network programme. The programme will establish the foundations of a coherent national picture of walking, wheeling and cycling networks through consistent data, standards and services. You will lead the people and organisational change approach, ensuring that colleagues and stakeholders understand the programme, are prepared for its impacts and can adopt and sustain new processes, digital services and ways of working.

Your responsibilities will include, but arent limited to:

  • Developing and maintaining an integrated change strategy and plan aligned to the programme roadmap, delivery phases and intended outcomes
  • Assessing the impact of proposed changes on people, roles, processes, capabilities and ways of working across ATE and its partners
  • Building organisational readiness by defining readiness criteria, identifying dependencies and ensuring that teams have the support needed to adopt change
  • Leading stakeholder analysis, engagement and change communications, working closely with communications colleagues and programme leaders
  • Identifying resistance, risks and barriers to adoption and agreeing proportionate interventions to address them
  • Defining learning, guidance, coaching and capability needs arising from the programme
  • Establishing meaningful measures of readiness, adoption and sustained use, and using evidence and feedback to improve the change approach
  • Coaching and mentoring others

You will:

  • Provide visible and effective leadership for business change across the National Network programme
  • Embed change management within programme planning, governance, delivery and decision-making from discovery through phased implementation
  • Work collaboratively with stakeholders, customers and delivery colleagues to understand needs, build commitment and support successful change
  • Provide constructive challenge and advice on the organisational and people impacts of programme decisions
  • Build change capability across ATE by setting clear standards, sharing best practice and coaching and supporting colleagues to lead and embed change effectively

Great line management is important to us as an organisation, and we will equip and support line managers to develop the skills set out in the Civil Service Line Management Standards.

Flexible resourcing

Colleagues are expected to work with a degree of flexibility, meaning responsibilities may change to support priority delivery.

For further information on the role, please read the role profile which is for information purposes only - whilst all elements are relevant to the role, they may not all be assessed during the recruitment process. This job advert will detail exactly what will be assessed during the recruitment process.

Person specification

To be successful in this role you will need to have the following experience:

  • Leading business change within a complex programme or organisational transformation
  • Experience of developing and delivering integrated change strategies and plans aligned to programme outcomes and delivery phases
  • A track record of building and maintaining trusted relationships with senior stakeholders and communications colleagues to plan and deliver effective engagement that builds understanding and supports successful change
  • Experience of engaging people through uncertainty, identifying resistance and designing interventions that build commitment and adoption
  • An evidence-led approach to defining and measuring readiness, adoption and the sustained use of new ways of working
  • The ability to lead strategically while working collaboratively and practically with multidisciplinary teams

Additional Information

The successful candidate must either hold or be willing to work towards the Government Project Delivery Accreditation once in role

This post is offered on a Fixed Term Appointment (FTA) basis to complete a finite piece of work.

For permanent Civil Servants, this role is only available on loan, so you must have your home departments approval to return to them at the end of the loan before you apply. There is no opportunity for a permanent Civil Servant to take on this role as a fixed term appointment. OGD applicants will be appointed on an inward loan and subject to the terms of the agreed inward loan. Internal candidates will return to their previous post at the end of the loan period, which will need to be agreed with your line manager in advance.

If you're employed by a non-departmental public body (NDPB) by moving jobs this will involve a change of employer and you may break the statutory rules on continuity of employment.

Working hours, office attendance and travel requirements

Full time roles consist of 37 hours per week.

Whilst we welcome applications from those looking to work with us on a part time basis, there is a business requirement for the successful candidate to be able to work at least 30 hours per week.

This role is suitable for hybrid working, which is a non-contractual arrangement where a combination of workplace and home-based working can be accommodated subject to business requirements.

The expectation at present is a minimum of 60% of your working time a month will be spent at either your designated workplace (one of the locations cited in the advert) or, when required for business reasons, in another office/work location/visiting stakeholders. Your designated workplace will be your contractual place of work. There may be occasions where you are required to attend above the minimum expectation.

Occasional travel to other offices will be required, which may involve overnight stays.

If you have a question about hybrid working, part time/job share hours, flexible working, travelling for work, or require a reasonable adjustment, please contact the Vacancy Holder during the recruitment process to avoid possible disappointment later in the process should your working arrangements not be compatible with the requirements of the role (see below for contact details).

Visa Sponsorship

Please note that we do not hold a UK Visa & Immigration (UKVI) Skilled Worker Licence sponsor and are unable to sponsor any individuals for Skilled Worker Sponsorship. Candidates must ensure they have the appropriate rights to work in the UK before application.

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