Senior Performance Analyst
- Civil Service
- Part Time
- Newcastle upon Tyne
- 45,544 - 49,523
Job Description
Job summary
Discover a career in your hands at HMRC. Whether you're seeking purpose, growth, or a workplace that gives you a true sense of belonging, hear from some of our employees as they share their story about what its really like to work at HMRC.
Visit our YouTube channel to watch the full series and come and discover your potential.
HMRC is made up of Customer Groups which are working independently towards a common goal. Our role sits within HMRCs Chief Digital Product Office which is within the Chief Digital & Information Office (CDIO) Group that delivers in-house solutions for a broad range of technical and operational issues as well as running the key digital services (like the Personal Tax Account and HMRC App) through which our customers interact with us.
Job description
Youll use your expertise to analyse user behaviour, identify trends, and create compelling data stories. Youll also support and mentor performance analysts directly as well as supporting the community, helping to build capability across HMRC.
Person specification
As a Senior Performance Analyst, you will:
- Undertake performance analysis and provide insight, with skills specified for the Senior Performance Analyst role in the following link - Performance analyst - Government Digital and Data Profession Capability Framework
Essential Criteria
- Proven experience within an analytical role.
- Experience using data visualisation tools such as Power BI, Data Studio or Tableau.
- Experience working with large, complex datasets to extract, interrogate and interpret data into meaningful insights.
- Experience partnering with stakeholders to define KPIs and performance measures.
- A user-centred approach and commitment to improving decision-making through data and insight.
- Hold or be willing to obtain National Security vetting level 'Security Check'. See additional security information below for more details.
Desirable Criteria
- Experience mentoring, coaching or line-managing junior colleagues.
- Working knowledge of agile principles and ways of working.
Transitional Sites
For more information on where you might be working, review this information on our locations.
If your location preference is for one of the following sites, its important to note that these are not long-term sites for HMRC and we will require you to move to a new building in the future, subject to our location strategy and the applicable employee policies at that time.
These sites are:
- Benton Park View, Newcastle - moving to Pilgrims Quarter, Newcastle
- Telford Plaza, Telford - moving to Parkside Court, Telford
- Trinity Bridge House, Salford - moving to an alternative office in Manchester/ Salford
You will be given more information about what this means at the job offer stage.
Leeds Locations
Moves Adjustment Payment will be available for this role, provided the successful applicant is a current HMRC colleague in Bradford and meets the eligibility requirements outlined in the HMRCs Moves Adjustment Payment guidance.
