Senior Product Manager

If youre a senior product leader looking for scale, real ownership and meaningful impact, this role offers something different.

As a Senior Product Manager at the Home Office, you will lead the evolution of a large-scale, commercial off-the-shelf (COTS) Oracle Fusion Enterprise Resource Planning (ERP) platform used daily by over 50,000 colleagues. This is not a greenfield build, but a complex optimisation challengeshaping configuration, extensions, and integrations across Oracle Fusion, including Customer Experience (CX), to deliver a significantly improved user experience at scale.

You will own a key product area, set direction and defining outcomes through data, analytics, and user research. Using Oracle Guided Learning to provide in-context support, and Oracle Digital Assistant to automate high-volume interactions, you will prioritise evidence-led improvements that reduce friction, simplify journeys, improve accessibility, and task success.

Operating at senior level, you will balance competing priorities, influence decision-makers, and champion user-centred product thinking in a regulated environment, ensuring alignment with GDS standards and accessibility legislation.

This role suits product leaders who thrive on complexity, scale, and purpose, where decisions materially improve thousands of working lives.

Where business needs allow, some roles may be suitable for a combination of office and home-based working. Where this is the case, employees will be expected to spend a minimum of 60% of their working time in the office. Applicants can raise any queries to the email address at the bottom of the advert.  

Watch this short video to hear from members of Home Office Digital talking about the projects they work on and their experience of working here: Working for Home Office Digital.

Main Responsibilities

• Define and evolve the product vision, engaging teams and stakeholders throughout its development.
• Lead the creation of roadmaps, release plans, and lifecycle strategies from inception to retirement, contributing to departmental planning.
• Manage the full product lifecycle, including discovery, alpha, beta, and live phases, ensuring successful service assessments.
• Represent user needs throughout delivery, championing user-centred design and decision-making.
• Prioritise development work by maintaining a balanced product backlog that reflects both immediate needs and long-term business value.
• Provide final sign-off on completed functionality before deployment to production environments.
• Use product data and user feedback to drive continuous improvement, generating ideas for new functionality and promoting evidence-based design.
• Ensure product quality meets standards such as the Government Digital Service Standard, Technology Code of Practice, TDA standards, and accessibility legislation, while advocating these across the department and wider government.

Working Pattern

Due to the business requirements of this role, it is only available on a full-time basis. However, compressed hours are available.

Essential Skills

• Investigating patterns and trends identify and resolve problems.
• Working in the delivery of technology-based projects.
• Budgeting and financial control skills as well as commercial awareness.
• Communicating using a variety of methods (written reports, verbal feedback, presentations etc.), applying the appropriate method to each scenario/audience, which at this level, will usually be large groups.
• Leading in promoting the needs of the team, and of the product; understanding how these may vary between the different phases of a product lifecycle.

SFIA capability framework 

Skills for the Information Age (SFIA) version 8 is the technical framework that sets the standard capability and development of all levels in the Home Office. This is a link to the capability framework:  All skills A - Z English (sfia-online.org).

We use set SFIA technical skills to form our interview questions and we will assess you against these technical skills during the selection process.

The essential skills listed above are reflective of the Home Office Government Digital and Data Profession Career Framework (based on the industry standard SFIA framework). Use the SFIA Levels of responsibilityto understand what would be expected for each technical skills listed below.

• Innovation (INOV) Level 3
• Benefits Management (BENM) Level 4
• Problem Management (PBMG) Level 4
• User Experience Analysis (UNAN) Level 3
• Stakeholder Relationship Management (RLMT) Level 4
• Product Management (PROD) Level 4