Unity Programme - Organisation Design Manager

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This is a fantastic opportunity to join the major cross government Unity Programme which will bring together Shared Services for His Majestys Revenue and Customs (HMRC), Department for Transport (DFT) and Ministry of Housing, Communities and Local Government (MHCLG).

The programme aims to deliver the tools in Human Resources (HR), Finance, Payroll, and Procurement to enable the user to complete administration tasks, whether Finance, HR, or Procurement quickly and with minimal effort by modernising our IT Platform, bringing together our shared services teams, standardising our data and cutting through processes that cost our departments time and money.

Key responsibilities include:

• Scoping, planning and implementing projects in line with the Unity organisational design strategy and plan.
• Ensuring all projects are delivered in accordance with the Unity integrated programme plan, identifying risks, issues and dependencies whilst supporting programme governance.
• Conducting assessments of current organisational structures, processes, performance and developing proposals to design new organisational structures and processes in line with the agreed target operating model.
• Designing and facilitating programme and stakeholder engagement events using a variety of tools and techniques including face to face workshops in various locations around the UK.
• Working with process and functional colleagues in design sprints to identify OD impacts and develop advice and solutions.
• Identifying how the Service Delivery Model will impact both the shared service organisation and retained functions in OD terms.
• Working closely with Change colleagues to ensure roles and responsibilities are clearly defined.
• Taking on wider work across the OD and Workforce Team according to capacity demands.
• Deputising for the Organisation Design Lead.

Essential Criteria

The ideal candidate for this role will have the following essential criteria:

• Working knowledge and practical application of OD tools and methodologies.
• Proven track record in delivering OD projects that drive transformational change in an operational environment.
• Experience of managing people change and transition as part of a single integrated programme environment
• Able to define the people impacts of process change in terms of skills, structures, roles and associated options for managing the transition.
• Strong interpersonal skills and ability to work collaboratively with a broad range of stakeholders across business areas and professions.  
• Experience of organisation design and people impact assessment associated with large scale transformation ideally, SAP or comparable enterprise system implementations, including alignment to target operating models and transition planning.

Desirable Criteria

The following criteria are also desirable:

• Qualification in Organisation Design and/or Membership of the Chartered Institute of Personnel and Development.
• Excellent project management skills.
• Experience of delivering organisation design or workforce transition activity within a large scale shared services environment, including assessing impacts on retained functions, service delivery models and customer departments.

Transitional Sites

For more information on where you might be working, review this information on our locations.

If your location preference is for one of the following sites, its important to note that these are not long-term sites for HMRC and we will require you to move to a new building in the future, subject to our location strategy and the applicable employee policies at that time.

These sites are:

• Benton Park View, Newcastle - moving to Pilgrims Quarter, Newcastle

You will be given more information about what this means at the job offer stage.