Business Services Assistant (3 Posts)

An exciting opportunity has arisen within the Business Services Team for committed and flexible individuals to provide efficient and effective administrative support to the Starting Point Team.

You will be joining a friendly team of experienced Business Services Assistants. The role is varied, fast-paced and requires the ability to work as part of a team to meet deadlines.

What does a Business Services Assistant in the Starting Point Team do?

• Gathering and Inputting information onto a bespoke client database
• Supporting operational staff
• Taking calls on the professional advice line and signposting
• Working alongside a dedicated team of professionals supporting the front-door services for Children's Services

Working arrangements in the 2 days per week for office based for the full time posts and 1 day a week for the part time post Team. The team is based at County Hall in Matlock.

What we expect from our applicants:

• Someone who can provide a timely and confident response to professionals and clients via the telephone and other communication methods.
• Confident in using ICT and bespoke systems.
• Willingness to learn and adapt to our service changes.
• Ability to work as part of a team undertaking a wide range of administrative duties.
• Experience of working in a busy office environment.
• Excellent organisational skills and ability to prioritise and work to deadlines.
• Ability to interpret information and analyse data.
• Be able to assist and support with streamlining processes.
• Have an understanding of confidentiality, GDPR and Data Protection.
• Previous financial experience would be beneficial.
• Enthusiasm and transferable skills.

Employees have access to a range of benefits and discounts including:

• Access to the Local Government Pension Scheme
• 25 days annual leave per year (rising to 30 days after 5 years continuous service) plus 8 bank holidays (pro rata).
• Flexible working
• Training and development opportunities
• Paid travel expenses if required to travel to other sites
• Smarter travel scheme including access to the cycle to work scheme
• Supportive management and team
• Access to our in-house occupational services which also includes free eye tests, physiotherapy and counselling
• Derbyshire rewards - offering hundreds of discounts and cashback

Have a question about the role? Please contact [email protected] and your request will be forwarded to the service.

If you would like to know more about Derbyshire County Council please click here.

Provisional interview date: Week commencing 3 August 2026

Interviews may be conducted via Microsoft teams and arrangements will be confirmed with candidates.

Apply now and take the first step towards a fulfilling career with us! By joining Derbyshire County Council you will have access to a range of amazing rewards and employee benefits, including our generous annual leave scheme, excellent local government pension and fantastic employee discounts. To discover more detail about the rewards and benefits available to you, click here

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This role currently offers hybrid working options which will be to subject service needs, there'll be an opportunity to discuss working arrangements for this position at interview.

Important:Derbyshire County Council holds a sponsorship licence, butthis role does not offer visa sponsorship. Please applyonly if you already have the right to work in the UK without sponsorship, as applications that do not meet this requirement will be rejected.

We welcome applications from individuals who share our values — being Collaborative, Innovative, Empowered and Accountable. These values describe who we are and what we stand for as a council. They help shape our culture, encourage consistent behaviour and guide how we work together to make a positive difference for both our employees and the residents we serve.