Casual Front of House Staff

What you'll be doing...

As part of our Front of House team, you'll help ensure every visitor receives a warm and professional welcome. Your responsibilities will include:

• Delivering outstanding customer service to supporters, guests and visitors.
• Serving food and beverages efficiently and accurately.
• Assisting customers with enquiries and providing information where needed.
• Operating tills and processing cash and card payments.
• Setting up and clearing hospitality areas before and after events.
• Keeping service areas clean, well-stocked and presented to a high standard.
• Working closely with colleagues to deliver a smooth and enjoyable customer experience.
• Following all food safety, health & safety and company procedures.

Working pattern: Matchdays and events, including evenings, weekends and bank holidays as required.

Hourly rate: In line with National Minimum Wage (depending on age)

Job ID: 7047

What can you bring?

We're looking for people with a positive attitude and a genuine passion for customer service. You'll be someone who:

• Enjoys working with people and creating great customer experiences.
• Has a friendly, approachable and professional manner.
• Thrives in a busy, fast-paced environment.
• Works well as part of a team and is happy to support where needed.
• Is reliable, flexible and able to work evenings, weekends and bank holidays.
• Takes pride in maintaining high standards of cleanliness and presentation.

Previous experience in hospitality, catering, retail or customer service is desirable but not essential. If you have barista, food service or cash handling experience, that's a bonus—but we'll provide the training and support you need to succeed.

Brilliant Work Deserves Brilliant Perks!

At Elior, we believe that when you love where you work, it shows. That's why we make sure our team feels appreciated, supported, and set up for success! Here's what's waiting for you:

• Free, tasty meals - Enjoy tasty, nutritious food on us while you work!
• Flexible working - because life doesn't run on a 9-5 schedule.
• Room to grow - career development and learning opportunities.

One small thing - we welcome you to apply using the name you feel most comfortable with! No need for legal names at this stage.

Why You'll Love Working Here

We're a people-first business with over 10,000 colleagues across the UK, serving everything from stadiums to hospitals, schools to workplaces. Our mission? To enrich lives everywhere, every day.

And here's the best part - 87% of our team say they're proud to work here! Why? Because we create a place where you're listened to, trusted, supported, and valued.

Not sure you match every single requirement? Apply anyway! Research shows that many people - especially women and those from underrepresented backgrounds - hold back unless they meet 100% of the criteria. But we hire for potential, not just experience. If you're passionate and ready to grow, we want to hear from you!

We Celebrate You!

At Elior, diversity and inclusion aren't just policies, they're who we are. We know that different perspectives make us stronger, and we're dedicated to creating an environment where everyone feels seen, heard, and empowered to succeed.

Need any support or adjustments during the application process? Just let us know - we're happy to help!

Ready to join us? Hit 'Apply Now' and let's chat!