Weekend Lounge Host

What you'll be doing...

As a Lounge Host, you will be the welcoming face of our premium lounge service, ensuring guests enjoy a high-quality, relaxed experience. From delivering exceptional customer service to maintaining a clean and inviting environment, you'll help create a memorable atmosphere for all visitors.

• Greet guests in a professional, warm, and friendly manner
• Provide excellent customer service, attending to guests' needs efficiently and politely
• Support the preparation, presentation, and replenishment of food and beverages
• Ensure all lounge areas are clean, well-presented, and stocked at all times
• Monitor guest feedback and resolve issues or escalate when necessary
• Adhere to all company policies, including Health & Safety and Food Hygiene standards

Working pattern: Saturday & Sunday 5:00 AM - 13:30PM or 13:30PM - 22:00PM

Job ID: 6909

What can you bring?

• A passion for delivering outstanding guest experiences
• Friendly, confident, and professional communication skills
• Strong team player with a flexible approach
• Ability to multitask and stay calm under pressure
• Previous hospitality or customer service experience desirable but not essential

DBS and Right to Work Checks: Employment in this airside role is subject to satisfactory pre-employment screening, including verification of the candidate's right to work in the UK and completion of the relevant Disclosure and Barring Service (DBS) check, where required. Candidates must be able to provide acceptable original documentation and cooperate with airport security vetting, identity verification and any required employment, address or reference history checks. Continued employment may be conditional on maintaining the necessary clearances, passes and eligibility to work in a secure airport environment.

Brilliant Work Deserves Brilliant Perks!

At Elior, we believe that when you love where you work, it shows. That's why we make sure our team feels appreciated, supported, and set up for success! Here's what's waiting for you:

• Free, tasty meals - Enjoy tasty, nutritious food on us while you work!
• Flexible working - including part time roles, because life doesn't run on a 9-5 schedule.
• Plenty of Time to Unwind - 28 days of holiday, and after two years, enjoy even more with 31 days.
• Leave for life's important moments - whether family, personal or unexpected.
• Give back time - paid volunteering days for the causes you care about.
• Room to grow - career development and learning opportunities for all stages of your career.
• Wellbeing first - mental health support and wellbeing perks.
• Financial security - pension schemes and life assurance.
• Exclusive discounts - save on entertainment, leisure, and even travel!

One small thing - we welcome you to apply using the name you feel most comfortable with! No need for legal names at this stage.

Why You'll Love Working Here

We're a people-first business with over 10,000 colleagues across the UK, serving everything from stadiums to hospitals, schools to workplaces. Our mission? To enrich lives everywhere, every day.

And here's the best part - 87% of our team say they're proud to work here! Why? Because we create a place where you're listened to, trusted, supported, and valued.

Not sure you match every single requirement? Apply anyway! Research shows that many people - especially women and those from underrepresented backgrounds - hold back unless they meet 100% of the criteria. But we hire for potential, not just experience. If you're passionate and ready to grow, we want to hear from you!

We Celebrate You!

At Elior, diversity and inclusion aren't just policies, they're who we are. We know that different perspectives make us stronger, and we're dedicated to creating an environment where everyone feels seen, heard, and empowered to succeed.

Need any support or adjustments during the application process? Just let us know - we're happy to help!

Ready to join us? Hit 'Apply Now' and let's chat!