Front of House Supervisor Farnham House

Front of House Supervisor based at Farnham House Stevenage

6 month contract

At HCL SAFEGUARDING IS OUR NUMBER ONE PRIORITY. The safety of children and young people is at the heart of everything we do.

About us: At HCL, we're more than just a caterer. We proudly serve over 16 million meals a year, delivering outstanding dining experiences across schools and the commercial sector.

Key Duties & Responsibilities for Front of House Supervisor

• The Role

  We are looking for an experienced Front of House Supervisor to oversee the daily operation of our busy catering service.

  Key responsibilities include:

  • Supervising front of house operations across breakfast and lunch services.
  • Leading, motivating and supporting the front of house team.
  • Delivering excellent customer service and resolving customer queries.
  • Managing stock ordering, stock control and monthly stock checks.
  • Operating and maintaining the coffee bar, including barista duties.
  • Ensuring food safety, health & safety and company compliance standards are met.
  • Completing operational paperwork and due diligence records.
  • Supporting the Chef Manager in achieving operational and financial targets.

  What We're Looking For

  • Previous supervisory experience within hospitality, catering or retail.
  • Strong customer service and communication skills.
  • Experience with cash handling and stock control.
  • Barista experience desirable.
  • A proactive, hands-on approach with the ability to lead by example.

Why join us?

Salary: £13.22 per hour (£27,573 per annum)

Hours: 40 hours per week - No Late Nights

Schedule working pattern

• Work on a 5 days out of 7 rota, including weekends and bank holidays as required by the business.

• Flexibility to work varying shifts, including:

• 07:00 - 15:30

• 09:00 - 17:30

• Later shifts as business needs dictate

• All shifts include a 30-minute break.

Uniform provided

Rewards: Spread the Word & Earn Up to £500 - Refer a Friend! (T&Cs apply)

Succeed with us: Career progression opportunities

Excusive discounts: via VIVUP for supermarkets, cinemas, retail, dining, hotels, and family activities

Wellbeing matters: Support through EAP & Financial Support via Stream

Safeguarding: Enhanced DBS Disclosure paid by HCL - No Cost to You

If you're passionate, driven and ready to grow, we'd love to hear from you. Take the first step and apply online - your Front of House Supervisor career with HCL starts here.