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Admin Assistant

NHS

Job Description

Job summary

Admin Assistant - Part time (30hrs).

The potential rota pattern for the successful candidate would be: Mon 8am 4pm, Tues 8am 4pm, Wed 10.30am -6.30pm, Fri 8am 4pm

Due to retirement, we are seeking an enthusiastic, proactive and highly organised individual, to join our very busy Practice.

Key requirements competent administration experience, strong organisational skills, the ability to be flexible, excellent communication and interpersonal abilities, ability to remain composed under pressure, A team-focused approach and good computer literacy.

Candidates will be required to assist with covering absence / holiday cover if necessary.

Main duties of the job

To be responsible for undertaking a wide range of administrative duties and the provision of administrative support to patients and practice staff. Duties can include but are not limited to supporting the administration and receptionist teams with patient registration, booking appointments, processing of information (electronic and hard copy) in a timely manner and in accordance with current policies. Support staff with the distribution of information, messages and enquiries for the clinical team, liaising with multidisciplinary team members and external agencies such as secondary care and community service providers.

About us

At The Riverside Building, we serve as a gateway to health and social information and support for our rural community. Guided by NHS values, we are committed to delivering compassionate, equitable, accessible and high-quality general practice services that ensure every patient feels heard, valued, and supported close to home.

We promote transparency, equality, and shared ownership within our team, enabling us to provide the right care, in the right place, at the right time. Through strong collaboration with our community partners, we bridge gaps between health and social care to achieve meaningful outcomes that improve patients lives.

Safety, quality, and compassion underpin everything we do as we work to reduce healthcare barriers and strengthen the wellbeing of the communities we serve.

Job responsibilities

Please see attached the Appleby Medical Practice Admin Assistant Job Description for full information

Person Specification

Experience

Essential

  • Experience of working within General Practice
  • Excellent communication skills (written and oral)
  • Strong IT skills
  • Clear, polite telephone manner
  • Competent in the use of Office and Outlook
  • Effective time management (Planning & Organising)
  • Ability to work as a team member and autonomously
  • Good interpersonal skills
  • Problem solving & analytical skills
  • Ability to follow policy and procedure

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Appleby Medical Practice

Address

The Riverside Building

Chapel Street

Appleby

Cumbria

CA16 6QR

United Kingdom

Employer's website

https://www.applebymedicalpractice.co.uk/ (Opens in a new tab)

Good luck with your application