Administrator B2 - Administration Officer
Job Description
Job summary
The postholder is required to:
o Retrieve records and/or information using detailed knowledge and understanding of the wide range of filing systems in operation within the Trust including filing systems in use within individual patient's manual and electronic records.
There is no sponsorship for this vacancy. Please apply during the first week of advertising as this vacancy may close early.
Main duties of the job
An opportunity has arisen to join the Waiting List Department based at Blackpool Victoria Hospital.
You will be motivated, enthusiastic, have good communication skills and work well within a team. The maintenance of patient confidentiality and excellent customer care skills are essential to this post.
Duties will include the retrieval of Health Record Folders, updating patient's details in their Health Record Folder and on the Trust's PAS system.
Please note that we reserve the right to close this advert early if a high number of applications are received.
About us
We are a very busy Unit who thrive on giving the best patient care we possibly can. We are a friendly and motivated Team who work well together and are about to embark on a significant recovery programme.
Blackpool Teaching Hospitals NHS Foundation Trust is ideally situated just a forty five minute drive from Manchester. The Trust provides services to the 440,000 residents of Blackpool, Fylde & Wyre and North Lancashire, as well as specialist tertiary care for Cardiac and Haematology patients.
As one of the United Kingdom's largest coastal resort, Blackpool has plenty to offer its residents -it's not just a good place to work; it's a great place to live. In addition to its bustling centre and historic seafront, the town is world famous for its many attractions, including the famous Blackpool Tower. Blackpool also offers a number of scenic cycling routes round our local parks and across the surrounding countryside, as well as boasting panoramic views of the coast on its picturesque Promenade. Further afield, Blackpool also benefits from less than three-hour connections via rail to Edinburgh in the north and London in the south.
Job responsibilities
Duties and Responsibilities (including but not limited to):
- To request patient case notes from across the Hospital and associated peripheral hospitals.
- Prepare case notes for theatre admission and preoperative assessment appointments
- Update the Hospital Information System (MAXIMS) to reflect the correct location of the casenotes
- Ensure that all duties allocated are completed in a timely and satisfactory manner
- Offer general support to the Waiting List team.
- Liaise with, and work in harmony with, other areas of the Trust to promote patient experience
Liaise with all grades of staff internally and externally including other hospitals.
Understand the GDPR (General Data Protection Regulation) and Access to Health Records Act 1990
Support the review and processing of requests received and respond back to enquiries.
- To adhere to the Medical Records Procedures.
- Answering the phone, taking messages and acting upon the messages
- Constantly review admin processes and consider ways in which to improve them
- Comply with the job description statement
- The post holder must comply with all relevant policies, procedures and training requirements
- To undertake any other ad-hoc activities as directed.
Please read the Job Description & Person Specification before applying for this post.
Person Specification
Qualification Requirements
Essential
- Microsoft office: Word, Outlook, Excel & Teams
- A good general education, including GCSEs in Maths and English or equivalent standard
Desirable
- NVQ Level 2 in Administration
Skills & Ability
Essential
- Ability to organise workload, prioritise tasks and manage time efficiently.
- To be able to communicate effectively at all levels, clear and concise written skills.
Desirable
- Flexibility in working hours and be able to cover other shifts at short notice.
Experience & Knowledge
Essential
- Strong attention to detail, computer literacy.
- Experience of working within an administrative or clerical role.
Desirable
- Ability to work both independently and as part of a team.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Blackpool Teaching Hospitals NHS Foundation Trust
Address
Blackpool Teaching Hospitals
Whinney Heys
Blackpool
FY3 8NR
United Kingdom
Employer's website
https://www.blackpoolteachinghospitals.nhs.uk/ (Opens in a new tab)
