Administrator
- NHS
- Part Time
- Northowram
- 12.78 an hour
Job Description
Job summary
This is an exciting opportunity for an experienced Administrator to join the team to provide admin support and services for the practice.
Please note this is an afternoon position so please only apply if you are able to commit to this.
Main duties of the job
We are looking for a motivated Administrator who is passionate about providing high quality healthcare and tackling the role in new and exciting ways. We want you to come and work alongside an already motivated and inspiring practice team of like-minded and varied professionals.
About us
We are currently a two site practice based in a beautiful part of West Yorkshire and the successful candidate would be working across both sites. The surgery is extremely well-established, friendly, supportive and inclusive. We have a growing practice size of approximately 15,700 patients currently based over the two sites which are located within ten minutes of each other. We are committed to the well-being of our patients and staff and always welcome new ideas to improve patient care. We are very proud to have an excellent reputation in the local area, providing very high standards of care and currently rated Good by CQC. We take an active part in our PCN (Lower Valley PCN) and the LMC with one of our GP Partners currently the Clinical Director of our PCN and one of our team who is on the LMC board. The practice uses TPP SystmOne clinical system.
Job responsibilities
The post holder will be expected to undertake all the normal duties and responsibilities associated with an Administrator working within primary care.
Duties include but not limited to:
Answering general enquiries
Accessing, recording and updating patients details/results
Inputting computer data items of medical history, prevention and therapy.
Read code information from correspondence
Scanning and input of letters, forms, results onto Systm One
Return of medical records to PCSE in accordance with requirements
Maintenance of paper and electronic medical records
Monitor practice recall/review systems for agreed quality marker. Make further appointments accordingly e.g. Diabetic Eye Screening programme
Dealing and action of requests for access to medical records from varying sources
Liaison with involved parties for appointment of medicals and ensuring the necessary charges are applied
Monitor data input and report discrepancies to Administration Lead
Liaise with other NHS agencies
To attend staff meetings and time out events.
To participate through the Practices individual performance review.
To provide cover for administration duties as and when required for holiday, sickness and other absences.
Person Specification
Experience
Essential
- Experience of administrative duties
Desirable
- Experience of working in a healthcare setting
- Experience using Systm One
- Experience using PATCHS
Qualifications
Essential
- Excellent communication skills (written and oral)
- Strong IT skills
- Clear, polite telephone manner
- Competent in the use of Office and Outlook
- Effective time management (Planning & Organising)
- Ability to work as a team member and autonomously
- Good interpersonal skills
- Problem solving & analytical skills
- Ability to follow policy and procedure
- Polite and confident
- High levels of integrity and loyalty
- Sensitive and empathetic in distressing situations
- Ability to work under pressure
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
The Northolme Practice
Address
Northowram Surgery
Northowram Green
Halifax
West Yorkshire
HX37JE
United Kingdom
Employer's website
https://www.thenortholmepractice.co.uk/ (Opens in a new tab)
