Administrator
Job Description
Job summary
We are pleased to offer an exciting opportunity for an Administrator to join our Home First Team (Discharge to Access - D2A) based in Tamworth.
If you're seeking a fresh challenge within an organisation committed to supporting your development and helping you reach your full potential, this could be the perfect role for you.
In this position, you will provide confidential and effective administrative support to the Home First Team. You will need strong organisational skills and the ability to prioritise the demands of a busy team. We're looking for someone who is calm, motivated, and adaptable, with a positive and flexible approach to their work and the resilience to manage changing or challenging situations.
There may be a requirement for you to travel between Trust locations in the Staffordshire area as well as other locations as required by the service.
Main duties of the job
As administrator, you will be expected to work independently, showing initiative and a willingness to support colleagues as an integral member of the team.
As part of this role, you will be required to:
- Prioritise tasks and meet deadlines to fulfil the requirements of the role, working with others to deliver a high-quality and seamless service.
- Have strong interpersonal and communication skills are essential, along with the ability to manage sensitive and challenging situations.
- Attend meetings, transcribe and distribute minutes, book venues and arrange hospitality as required.
- Be confident and knowledgeable in the use of computers, Microsoft office and IT systems.
- Ensure compliance with Trust policies, procedures and guidelines, taking action and alerting nurses/management if concerned about any aspect of patient care.
- Support and assist the Team Leader in recruitment and induction of new staff and associated duties
About us
Come and work with us at our award-winning NHS Trust, leading the way for trying new and better ways of working to help improve life for our local communities.
We have around 9,000 staff who provide physical and mental healthcare, support for people with learning disabilities, and adult social care across Staffordshire, Stoke-on-Trent, Shropshire, and Telford & Wrekin. We also run regional and national services, including help for new parents (perinatal care), eating disorders, forensic services, sexual health, and support for people in prison with mental health, drug, or alcohol problems.
We offer great career development for both clinical and non-clinical roles, with ongoing training and support to help you learn and grow.
We are 'United in our Uniqueness' and committed to creating a workplace where everyone feels welcome and can be themselves, no matter their background or identity. We want our staff to feel supported and valued, and we aim to build a team that reflects the communities we serve. Together, we can make sure every voice is heard, and every difference is respected.
Please note, we may be required to close this vacancy early if we receive a high volume of applications
Please be aware that the use of artificial intelligence (AI) in completing application forms will be monitored to ensure fairness and transparency. If you have used AI you must state this in your application.
Job responsibilities
This role isnoteligible for visa sponsorship. If it is identified that you require sponsorship to undertake this role your application may be withdrawn
For further details about this diverse and engaging role, please refer to the full job description and person specification.
Person Specification
Qualifications & Training
Essential
- Good Standard of general education including GCSE English and Maths (or equivalent level of qualification)
- NVQ Level 3, RSA III or equivalent level of secretarial/administrative experience or actively working towards.
Desirable
- ECDL
- Minimum 1 year administration experience
Experience
Essential
- Relevant secretarial experience as Team Secretary/Administrator
- Good standard of general education including GCSE English & Maths
- Previous experience of data input
Desirable
- Previous experience of working within the NHS or care based setting
- Relevant experience of working in an office environment
- Experience of using RiO or a patient clinical system or database systems
Skills, Knowledge & Abilities
Essential
- Demonstrate the ability to prioritise workload in order to meet deadlines
- Demonstrate an understanding of the importance of effective team working
- Demonstrate an understanding of the importance of confidentiality
- Excellent organisational skills
- Problem solving skills
- Proficient in the use of Microsoft Office packages e.g. Word, Excel, etc.
- Able to work on own initiative
- Ability to meet the travel requirements of the post including cover at other offices as required to ensure adequate service provision
- High level communication skills (written and verbal)
Desirable
- Use of internal and external systems
Personal Attributes
Essential
- Demonstrates a willingness to undertake further training, identification of own development and training needs
- Excellent customer service skills
- Flexible and adaptable
- Ability to demonstrate the positive applications of our behaviours Respectful, Honest and Trustworthy, Caring and Compassionate
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Midlands Partnership NHS Foundation Trust
Address
MPFT, Merlin House
Etchell Road
Tamworth, Staffordshire
B78 3HF
United Kingdom
