Adminstrator
Job Description
Job summary
Job Overview
The Clinical Administration & Prescribing Support Officer plays a key role in supporting the safe and efficient delivery of patient care within the practice. The postholder is responsible for managing repeat prescription processes, clinical workflows, patient record administration, and referral management, ensuring all tasks are completed accurately, efficiently, and in line with practice policies and NHS guidelines. Working closely with clinical and administrative teams, the role helps maintain high-quality patient records, supports effective communication with external healthcare providers, and contributes to the smooth day-to-day running of the practice.
Main duties of the job
Job Overview
The Clinical Administration & Prescribing Support Officer plays a key role in supporting the safe and efficient delivery of patient care within the practice. The postholder is responsible for managing repeat prescription processes, clinical workflows, patient record administration, and referral management, ensuring all tasks are completed accurately, efficiently, and in line with practice policies and NHS guidelines. Working closely with clinical and administrative teams, the role helps maintain high-quality patient records, supports effective communication with external healthcare providers, and contributes to the smooth day-to-day running of the practice.
About us
Job Overview
The Clinical Administration & Prescribing Support Officer plays a key role in supporting the safe and efficient delivery of patient care within the practice. The postholder is responsible for managing repeat prescription processes, clinical workflows, patient record administration, and referral management, ensuring all tasks are completed accurately, efficiently, and in line with practice policies and NHS guidelines. Working closely with clinical and administrative teams, the role helps maintain high-quality patient records, supports effective communication with external healthcare providers, and contributes to the smooth day-to-day running of the practice.
Job responsibilities
We are seeking a proactive and detail-oriented administrator to support prescription processing, clinical workflows, patient records, and referrals within a busy GP practice.
Key Duties
- Process repeat prescriptions via SystmOne.
- Manage referrals through NHS eRS and other pathways.
- Summarise and code patient records.
- Process clinical correspondence and medical reports.
- Maintain accurate records and ensure GDPR compliance.
What We're Looking For
- Excellent organisational and communication skills.
- Strong attention to detail.
- Ability to work independently and follow procedures.
- GP practice or healthcare administration experience desirable.
- SystmOne knowledge advantageous.
Join a supportive team and play a key role in delivering safe, efficient patient care.
Person Specification
Experience
Essential
- oughton Surgery is looking for an organised and proactive individual to support prescription processing, referrals, and clinical administration.
- Essential:
- Previous healthcare or GP practice experience
- Good understanding of medical terminology
- Strong organisational and communication skills
- Desirable:
- Experience using SystmOne
- Knowledge of NHS referrals and repeat prescribing
- Join our friendly and supportive team in a recently refurbished practice with excellent transport links.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
The Loughton Surgery
Address
25 Traps Hill
Loughton
Essex
IG10 1SZ
United Kingdom