Band 2 General Hotel Services Assistant - Devizes
Job Description
Job summary
General Hotel Services Assistant.
Monday to Friday 14:15 until 19:00
The successful post holder(s) will provide a cleaning and catering service to our Service Users, Staff and Visitors across our Wards and Departments.
You will be working as part of an established Team who provide a full Hotel Services function across the Hospital.
Right to Work in the UK This position is not eligible for Skilled Worker visa sponsorship. Applicants must already hold the legal right to work in the UK at the time of application, as the organisation is unable to support sponsorship for this post.
Main duties of the job
Cleaning - Cleaning all areas of the Hospital, including bedrooms with en-suite facilities, bathrooms, day rooms, lounges, corridors, offices and other areas of the Ward.
Catering - The preparation and service of lunch and evening meals items, the handling, reheating, and service of cook-freeze meals. Making light snacks including salads, sandwiches and beverages. Washing up and associated cleaning within the Ward kitchen and dining room.
Other duties - Handling and disposal of waste, periodic cleaning, such as carpet shampooing and curtain changing.
Please see attached Job Description file for a full list of duties and responsibilities.
About us
We are the lead provider of healthcare for people with serious mental illness, learning disabilities and autism across Bath and North East Somerset (BaNES), Swindon and Wiltshire, and Bristol, North Somerset and South Gloucestershire.
We aim to provideHigh Quality, Compassionate Careeverywhere, every day. This means our services will be safe, clinically effective and provide a positive all round experience for our patients, families and carers. And we believe passionately in treating everyone with kindness, respect and empathy.
Key to this is providing a supportive and safe environment for our 4,000 staff where we all feel welcome and able to do the best we can for those we support. Our staff and teams work incredibly hard delivering services across more than 90 locations, covering 2,200miles, to more than 1.8million people.
At AWP we actively encourage applicants from all backgrounds; we are particularly keen to encourage applications from people from Black, Asian and minority ethnic backgrounds, those with disabilities and from the LGBTQ+ community. We want people to bring their unique blend of experiences, backgrounds, perspectives and knowledge to AWP, as diversity makes us stronger.
Job responsibilities
HOUSEKEEPING
Cleaning in all areas to the agreed NHS specification (including but notlimited to National Standards of Cleanliness, CQC outcomes and PLACE, and in line with local schedules.
Completion of cleaning records.
Highlighting to the Nurse in Charge or Hotel Service Supervisor areas of concern e.g. on-going issues around access.
Adhering to all aspects of Infection Control to ensure the potential forspread of infection is minimised.
Working in accordance with the National Colour Coding guidance.
Carrying out termination cleans in line with Trust policy.
Carrying out isolation cleaning in line with Trust policy.
Completing and documenting a scheduled deep cleaning programme for the specified area.
Collection and storage of waste from locations according to the Hospital waste disposal policy.
Complete other cleaning duties as required. This will include items such as wheelchairs, commodes, trolleys, furniture/fittings, internal glass and wall washing.
Report all sightings of pests to the Hotel Services Office.
Change soiled screen, cubicle and window curtains as required under the direction of the Hotel Services Supervisor.
Receive and store clean laundry/linen. Remove full soiled linen bags to the collection point. Replace linen bags as required.
Operation of a range of cleaning equipment including floor cleaning equipment, steam cleaners etc ensuring their safe and effective use.
Assessing condition of equipment and reporting defects.
CATERING
Receipt of chilled meals and stores, checking for quantity, quality.
To ensure the correct storage and rotation of chilled meals and stores.
Regeneration of chilled/frozen meals, according to guidelines and food safety instructions. Under Nursing supervision to serve all meals, ensuring correct portioning and presentation of meals.
Monitoring, recording of food temperatures, as required.
Washing by machine all crockery, cutlery and utensils.
PORTER
To sort, pack and deliver Cook-Freeze meals, fresh and ambient goods and all associated catering items to Wards on a daily/weekly/as need basis. To ensure compliance with Trust Policy and Legislation.
To deliver/collect Function Catering items to various areas of the Unit as required ensuring compliance with Trust Policy and Legislation.
Collection and delivery between wards and departments of post, stores, laundry, pharmacy items, medical gases, pathological specimens and furniture and equipment.
Post duties including the collection, sorting and delivery of all postal items.
Other Duties
Ensuring the security of all stock, monitoring stock levels and reordering on a top up basis.
Reporting maintenance faults to the Hotel Services Office in accordance with local procedure.
Undertaking flushing of water outlets in accordance with the agreed schedule. Completion of flushing records.
Assisting with the refitting of anti ligature dispenser holders as appropriate.
Maintain high standards of personal hygiene.
Ensure all information appertaining to Patients and staff is kept confidential.
Any other duties within the hotel services functions as may reasonably be requested and as appropriate to band.
Please see attached Job Description file for a full list of duties and responsibilities.
Person Specification
Skills & Knowledge
Essential
- Literate
- Numerate
Desirable
- Previous housekeeping experience
- Previous catering experience
- Flexible attitude to working extra hours
- Food Hygiene Awareness
- COSHH Awareness
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Avon & Wiltshire Mental Health Partnership NHS Trust
Address
Green Lane Hospital
Marshall Lane
Devizes
SN10 5DS
United Kingdom
Employer's website
http://www.awp.nhs.uk/about-us/working-for-us/ (Opens in a new tab)
