Breast Cancer Support Worker

Job summary

The Cancer Support Worker will form an integral part of the multidisciplinary team caring for the holistic needs of patients, and their carers under the guidance of the wider team. The role of the Cancer Support Worker is the joining up of services, co-ordination, information and communication between care givers, treatment providers, those living with and beyond cancer, and their families that creates a seamless experience of care.

The main purpose of the Cancer Support Worker role is to support patients deemed able to self-manage and to support them navigate the complex health and social care system during and following completion of cancer treatment (Patient Initiated Follow Up (PIFU)/Patient Risk-Stratified Follow Up (PSFU).

The post holder will be part of a wider network of Cancer Support Workers at HHFT but will work independently within the remit of the role, under the guidance of the Clinical Nurse Specialist within the breast specific tumour group.

Main duties of the job

To assist with the coordination and management of patients undergoing treatment

• To support the breast clinical nurse specialists in the development of nurse led services.
• Provide information to patients related to treatment/follow-up and signposting to appropriate healthcare providers
• Support the team to develop/grow the PIFU pathway and associated electronic systems (i.e. MyMR)
• Provide telephone advice and triage where appropriate, working within defined protocols and guidelines. Document and communicate outcomes
• Provide first line psychological support within boundaries following appropriate training

Support patients to complete Holistic Needs Assessments (HNA)

Be involved in surveys and audits

Support the development and delivery of health and wellbeing sessions (121 or group), i.e., health promotion, disease prevention and supporting self-management

Demonstrate excellent verbal and written communication skills

Document all interactions both verbally and written with accuracy and in line with Trust policy and procedure

About us

Our vision is to provide outstanding care for every patient. Patient care is at the heart of what we do at our three sites: Basingstoke and North Hampshire Hospital, Royal Hampshire County Hospital in Winchester and Andover War Memorial Hospital. Hampshire Hospitals NHS Foundation Trust provides medical and surgical services to a population of approximately 600,000 people across Hampshire and parts of West Berkshire.

Our cultural ambition is to have a culture that places people at the heart of all we do, where we all belong, and where learning, improvement and excellence thrive.

We provide specialist services to people across the UK and internationally. We are one of only two centres in the UK treating pseudomyxoma peritonei (a rare form of abdominal cancer) and we are leaders in the field of tertiary liver cancer and colorectal cancer.

The trust employs more than 9,000 staff and has a turnover of over £500 million a year. As a Foundation Trust, we are directly accountable to our members through the governors. The Council of Governors represent the interests of their constituencies and influence the future plans of the Foundation Trust.

Tackling Climate Change:Hampshire Hospitals aims to embed sustainability and net zero carbon principles into the delivery of care across all its services. To find out more, searchHHFT Climate Actionor [email protected].