Business Change Manager

Job responsibilities

The main responsibilities for this role are as follows:

• Lead business change activities, working with the project to support delivery of business casebenefits and outcomes.
• Assess and understand the impact of change on stakeholders and business areas.
• Support the preparation of the change management elements of the Business Case.
• Engage with business end users to inform the creation of Business Change products.
• Support the development of required Business Change products, including change plans andreadiness assessments.
• Establish, maintain and monitor the change plan.
• Work with the Project Manager, Benefits Manager and stakeholders to identify and support the realisation of benefits.
• Support the development and maintenance of communications plans, drafting content for change-related communications.
• Identify stakeholders and effectively manage relationships, ensuring their inclusion inengagement.
• Encourage input from diverse staff groups and use insights to shape future service, processor system design.
• Act as a key contact for stakeholder queries and support senior stakeholder engagement asrequired.
• Use digital tools and data analytics to track impacts, monitor adoption and manage change.
• Champion the use of best practice and provide expert advice and guidance.
• Be an active member of the UKHSA Project Delivery Profession Community.

The job holder will be supported to work towards achieving Government Project DeliveryAccreditation where they do not already hold this.

Essential Criteria

• Demonstrable recent experience delivering business change activities within a project, programme or operational change environment.
• Recent working knowledge of techniques for capturing stakeholder needs, assessing requirements and supporting delivery using structured change methodologies.
• Recent experience of contributing to business readiness activities, ensuring users and services are prepared for implementation and adoption.
• Awareness of project delivery disciplines, including business case development, benefits management, change control, planning, scheduling, assurance, risk and issue management and governance.
• Excellent communication skills with the ability to build effective working relationships with a range of stakeholders.
• Ability to use digital tools and data insights to support effective change management, including tracking, reporting, and monitoring adoption.
• Strong capability in using Microsoft Office applications, (Outlook, Word, Excel, PowerPoint) with the ability to produce clear documentation, reports and presentations

Selection ProcessDetails(Success Profiles)

This vacancy is using Success Profiles andwill assess your Behaviours, Experience and Technical skills.

Stage 1: Application &Sift

Success profilesSuccess Profiles - GOV.UK

You willbe requiredto complete an application form. You will be assessed onthe listed 6 essential criteria, and this will be in the form of a:

• Application form(Employer/ Activity history section on the application)

• 1000 wordsupporting statement.

This should outline how you consider your skills,experienceandknowledgeprovide evidence of your suitability for the role, with reference to the essential criteria.You will receive a joint score for your application form and statement. (The application form is the kind of information you would put into your C.V please beadvisedyou will not be able to upload your CV. Please complete the application form in as much detail as possible). Please do not email us your CV.

HealthjobsUK has a word limit of 1500, but your supporting statement must be no more than 1000 words. We will not consider any words over 1000 words.

Longlisting: In the event ofa large number ofapplicationswewilllonglistinto 3 piles of:

1. Meets all essential criteria
2. Meets some essential criteria
3. Meets no essential criteria

If used, the pile Meets all essential criteria willproceed to shortlisting

Shortlisting:

In the event ofa large number ofapplications wemay conducta initial sift, on the lead criteria of:

• Demonstrable recent experience delivering business change activities within a project, programme or operational change environment.
• Recent working knowledge of techniques for capturing stakeholder needs, assessing requirements and supporting delivery using structured change methodologies.
• Recent experience of contributing to business readiness activities, ensuring users and services are prepared for implementation and adoption.

If you are successful at this stage, you will progress to the Stage 2: Pre interview assessment.

Feedback will not be provided at this stage.

Stage 2 : Pre interview assessment: Technical Skills

Candidates will be invited to a 20-minute pre-interview assessment which will be undertaken remotely, via MS Teams.

The pre-interview assessment will assess your Technical Skills through instinctual critical thinking and situational judgement, drawing from your Business Change technical experience.

A scenario will be presented on the screen, read aloud and shared using the chat function. You will be expected to consider the situation (5 minutes) and share your thinking (10 minutes).

If you are successful at this stage, you will progress to Stage 3: Interview.

Stage 3: Interview

Success profilesSuccess Profiles - GOV.UK

You will be invited to an interview via MS Teams.

Behaviours will be tested at interview.

The Behaviours tested during the interview stage will be:

• Communicating and Influencing (Lead behaviour)
• Working Together
• Leadership

Interviewdates areto be confirmed.Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Location

This role is being offered as hybrid working based at any of our Core HQs. We offer great flexible working opportunities at UKHSA and operate using a hybrid working model where business needs allow. This provides us with greater flexibility about how and where we work, to get the best from our workforce. As a hybrid worker, you will be expected to spend a minimum of 60% of your contractual working ...