Business Manager
Job Description
Job summary
Business Manager | Rosedean House Surgery (Liskeard) | 40 hours per week
Lead the Future of Primary Care At OneMedical Group, we believe empowered people deliver exceptional care. That's why were thrilled to offer an opportunity for an ambitious Business Manager to lead Rosedean House Surgery in Liskeard, Cornwall through an exciting new chapter. This is a rewarding opportunity to lead both operational excellence and strategic growth.
Main duties of the job
As Business Manager, you'll be responsible for the leadership, development, and performance of Rosedean House Surgery. Working closely with our Central Support Team, you'll manage daily operations, team performance, regulatory compliance, and financial sustainability, all while driving our growth and quality ambitions.
This is an exciting opportunity for a Business Manager who is a confident, people-first leader with a strategic mindset and operational rigour, ready to lead the transformation of the practice with a supportive on site and central team. With support from our central People, Finance, quality and Clinical teams, this is your opportunity to shape a practice and make a meaningful impact every day, supported by the Network Operations Manager for the South.
Note: Please note that the recruitment process for this role is expected to involve a minimum of two interview stages, with a possible third stage depending on the outcome of the process.
About us
About Rosedean House Surgery & OneMedical Group Located in the heart of Liskeard, Rosedean House Surgery serves a diverse and growing patient population. The surgery is situated in a historic Grade II listed building that will soon be undergoing redevelopment bringing together architectural heritage with a modern, patient-centred design. We are part of OneMedical Group an independent, family-run healthcare organisation delivering GP, urgent care and community services across the UK. We are proud to have recently been rated Good by the CQC and remain committed to continuous improvement as we further develop and enhance our services.
Job responsibilities
Key Responsibilities
- Lead and inspire a multi-disciplinary site team, creating a positive, empowered culture
- Ensure effective communication, 1-2-1s, appraisals, and development pathways
- Champion innovation, collaboration and continuous improvement
- Oversee daily running of the practice including staffing, clinics, and cover arrangements
- Ensure full compliance with CQC standards, NHS contracts and internal policies
- Manage inspections, audits, incidents, complaints and reporting
- Lead on Health & Safety, IT, premises and risk management
- Drive delivery of QOF, LES, DES, and all contract obligations
- Ensure service quality, patient safety, and clinical governance standards are consistently met
- Grow the registered patient list through local engagement and service excellence
- Maximise income across NHS funded and private services
- Lead budget planning and financial management
- Monitor income/expenditure and ensure robust financial controls
- Build trusted relationships with patients, PCNs, ICBs, local commissioners and community groups
Youll Thrive Here If You Are:
- Visionary but grounded in the detail
- Commercially savvy and values-led
- Resilient, adaptable and positive
- Passionate about transforming patient care
- A natural leader who builds others up
What We Offer
- Salary: £45,000£55,000 per annum (with scope to increase for an exceptional candidate)
- Ongoing career development opportunities
- Supportive leadership and structured onboarding
- NHS Pension with 20.6% Employer Contribution
- 25 days annual leave plus Bank holidays, which rises with length of Service (pro rata for part time)
- Extra day of leave per year for work anniversary
- Participation in OMGs refer a friend scheme
- and much more
Equality and Diversity
OneMedical Group is committed to promoting equality of opportunity for all job applicants. Throughout the recruitment process we want all candidates to be at their best. If you would like to discuss the support options available during the recruitment process please email: [email protected]
Person Specification
Experience
Essential
- Senior leadership experience
- Track record of successfully managing teams, contracts, and change
- Experience in budget management and performance delivery
Desirable
- Primary Care experience
Knowledge, Skills and Abilities
Essential
- Excellent communication, negotiation and influencing skills
- Strong understanding of NHS frameworks (QOF, CQC, KPIs, contract delivery)
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
OneMedicalGroup
Address
Rosedean Surgery
Cornwall
Cornwall
PL14 4AQ
United Kingdom
