Business Support Administrator *Internal*
Job Description
Job summary
INTERNAL ONLY TO NORTH CUMBRIA INTEGRATED CARE NHS FOUNDATION TRUST (NCIC) EMPLOYEES ONLY
Business Support Administrator
Band 3 - 37.5 hours - Springboard CDC
North Cumbria Integrated Care NHS Foundation Trust are seeking a Band 3 Team Secretary to work within the busy Children's Specialist Team at Springboard Child Development Centre.
The post will include general admin duties including phones, post, filing, typing and cover within the teams as and when required.
Main duties of the job
To provide administrative support to the Paediatric Consultants, Paediatric therapists and work as part of the busy Administrative Team, including, telephone contact, cross cover and workload.
To receive and deal with emails, hard copy correspondence and distribute onwards as appropriate.
To receive telephone enquiries with tact and discretion.
Typing - to ensure that organisational deadlines and priorities are achieved.
About us
At NCIC, we have an ambition to deliver outstanding healthcare services to the population of North Cumbria. The Trust is committed to creating a centre of excellence in providing rural and remote healthcare and provides a wide range of community and acute services throughout our county.
Our 5 key principles demonstrate our belief in the delivery of 'safe, high quality care every time':o Being a clinically led organisationo Quality and safety at the heart of our Trusto A positive patient experience every timeo A great place to worko Managing our money well
As an organisation we are serious about supporting a diverse workforce that reflects our local community and are very much focused on being an inclusive and compassionate place to work.
Across the North East and North Cumbria we are working together to deliver our ambition to be the greenest region in England by 2030. All staff are expected to support sustainability.
Job responsibilities
Please see attached job description and person specification for further information regarding the role and the essential and desirable criteria required to be met by applicants.
CERTIFICATE OF SPONSORSHIP
Please note, due to changes implemented by the Government to the UK immigration policy, individuals who require a Health and Care Visa or a Skilled Worker Visa may no longer be eligible for sponsorship where the UKVI salary threshold is not met or if the occupation is not included in the updated Immigration Salary List (ISL). Applicants must check their eligibility to be employed in any role they are interested in applying for, prior to completing an application for employment.Any applicants who do not meet the eligibility criteria will not be progressed. For further information visit theUK Visas and Immigration website (Opens in a new tab).
If you are applying under the Disability Confident Scheme or Armed Forces Covenant and you meet all the essential criteria for a post, you will be guaranteed an interview.
Relocation assistance may be available for successful applicants moving to the region for certain posts. Please see our Policy for eligible vacancies
Disclosure and Barring Service:
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
The cost of the DBS must be met by the successful candidate(s) through salary deduction. DBS charges are as follows if applicable to the post:
Standard Check: £21.50 + Administration cost of £6.50 = £28.00 Deducted from salary over a 4 month period or a one-off payment.
Enhanced Check: £49.50 + administration cost of £6.50 = £56.00 Deducted from salary over a 4 month period or a one-off payment.
NCIC can offer successful future employees the following benefits:
27-day holiday scheme rising to 33 after 10 years
Flexible working Scheme
NHS Discounts*
Salary Sacrifice schemes including lease cars and Cycle to Work*
Excellent opportunities for development*
Competitive NHS Pension scheme
Vivup is a free, confidential counselling and information service to assist with personal or work-related problems
*Subject to eligibility
Important Information
Please ensure that you document evidence of meeting all the essential criteria in the supporting information.
If sufficient response is received this post could be closed earlier than the specified closing date, please apply as soon as possible to ensure that your application is considered.
Candidates who have been successfully shortlisted for interview will be asked via an email notification to log on to their Trac account to select an interview time. This will usually be within 2 weeks of the closing date
Person Specification
Qualifications
Essential
- RSA III Word/text processing or equivalent
- NVQ II or III in Administration or relevant experience
- Willingness to undertake training as required
- Good general attainment of educational standards
Desirable
- ECDL or equivalent
- 3 GCSE Grade A-C (or equivalent) including English Language and Mathematics
- Competent Audio transcription
Knowledge
Essential
- Understanding of secretarial duties required
- Knowledge of Microsoft IT systems and IT databases
Desirable
- Knowledge of medical terms
- Experience of working within a health care setting
- Knowledge of specific health care databases i.e. CPAS, CCH2000
Skills & Aptitudes
Essential
- Ability to deal with service users, carers in understanding efficient & effective manner
- Proven file management skills - electronic & paper
- Ability to organise meetings, i.e. prepare Agendas and distribute minutes
- Good verbal communication with a variety of individuals in a wide range of circumstances
- Good team working skills
- Effective interpersonal and communication skills
- Minute Taking
Desirable
- Flexible approach
- Experience of working across cultures and religions
Other Requirements
Essential
- Reliable
- Good time keeping
- Well presented
- Willingness to provide cover for other admin staff when the occasion arises
Desirable
- Ability to travel to other Trust sites
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
North Cumbria Integrated Care NHS Foundation Trust
Address
Springboard CDC
Orton Road
Carlisle
CA2 7HE
United Kingdom
