Business Support Administrator - Professional Development
- NHS
- Full Time
- Southampton
- 25760.00 - 27476.00 a year
Job Description
Job summary
Are you highly organised, adaptable and confident juggling multiple priorities in a fast paced environment? If so, we'd love to hear from you.
An exciting opportunity has arisen for a Business Support Administrator to work 37.5 hours per week Monday to Friday, 9:00am-5:00pm on an agile working basis to join our Clinical Education and Development Team. This varied and rewarding role offers exposure to a wide range of administrative functions supporting student placements, professional development and training across the organisation.
You will be a key member of the Business Support team, providing efficient and accurate administrative coordination across several workstreams. The role requires flexibility, strong attention to detail and the ability to work collaboratively with colleagues and stakeholders both internally and externally.
Main duties of the job
Main responsibilities include:
Administering and supporting the coordination of funding towards professional development and training activities
Accurately recording, monitoring and maintaining sometimes complex data and records
Supporting audits of administrative systems, standards and processes to drive continuous improvement
Delivering high-quality customer service and communicating effectively with stakeholders at all levels
Using a range of software packages including Microsoft Outlook, Word, Excel and Access
About you:
Highly motivated with excellent organisational and multitasking skills
Confident working in a busy, varied environment
Strong communicator with a professional and customerfocused approach
Competent and confident in the use of IT systems and databases
Able to work flexibly and collaboratively as part of a team
We offer comprehensive inhouse training along with opportunities to engage in ongoing professional development relevant to the role.
The post holder can expect an agile working environment, including some home working, depending on business needs and workstream requirements.
For further information or to arrange an informal visit, please contact:
Donna Ponting, Business Support Facilitator
Alternatively, contact:
Erin Power, Senior CPD Funding Support Coordinator
About us
Hampshire and Isle of Wight Healthcare NHS Foundation Trust provides joined-up mental and physical healthcare for around two million people across our communities. With over 13,000 staff working in the community and local hospitals, we deliver care at every stage of life, helping people live their best and healthiest lives.
Our mental health services include community-based support and early intervention in psychosis (EIP) for both adults and young people, alongside a network of specialist inpatient wards covering forensic, learning disability, eating disorder and older person's care.
We deliver extensive physical health services too, from urgent community response teams helping frail and older patients remain safely at home, to hospitals at home teams providing acute-level care in familiar surroundings. Our neurological services offer rehabilitation and treatment for conditions including Multiple Sclerosis, Parkinson's Disease, Motor Neurone Disease, Head Injury, Cerebral Palsy and Stroke. Across Hampshire, our community hospitals provide inpatient rehabilitation as a step down from acute care, and our dedicated teams also staff Treetops Sexual Assault Referral Centre in Portsmouth, offering expert, compassionate support.
Everything we do is underpinned by our CARE values of compassion, accountability, respect and excellence
Job responsibilities
Further information about the Trust and this role can be found on the Job Description and Person Specification document attached. It is important to us that we ensure our recruitment processes are accessible and inclusive to everyone - if as a potential candidate you are concerned a person specification may prevent or restrict your application for employment as a result of unintentional barriers on the grounds of your sex, race, age, sexual orientation, religion/belief or disability please initially contact the Trust's Recruitment team - detailed in the advert. The Trust will seek to resolve this issue wherever possible.
We are happy to talk Flexible Working - all requests for flexible working options can be discussed as part of the interview process.
Person Specification
Qualifications
Essential
- Evidence of continuing professional development
Desirable
- Level 3 Qualification in Business Administration or equivalent experience in similar role
Experience
Essential
- Knowledge of office and administrative procedures with evidence of organisational and time management skills
- Previous experience in a customer facing role with the ability to deal with a variety of stakeholders using good communication and interpersonal skills
- Provide and receive routine and non-routine information using tact or persuasive skills
- Standard keyboard skills. Working knowledge of some Microsoft Office applications
- Demonstrable attention to detail and accuracy Experience of using electronic systems
- Ability to prioritise and plan own worktime and meet deadlines
- Ability to follow direction Ability to use own initiative
- Ability to travel across the Trust geographical area and beyond
Desirable
- Project support
- Experience of working in an NHS setting
- Good keyboard skills with the ability to use a range of computer packages including Word, Outlook, Excel and PowerPoint
- Experience of ordering stock and non-stock supplies using a procurement system
Additional Criteria
Essential
- Patient ad Person centred
- Valuing achievement
- Value through innovation
- Forging relationships
- Professional conduct including being well presented, confident, respectful, empathetic, self reliant, aware of personal boundaries, resourceful, imaginative, enthusiastic, adaptable, affable
- Calm under pressure
- Pleasant & helpful manner
- Self-motivated
- Able to meet deadlines
- Flexible attitude
- Uses own initiative
- Professional and polite
Desirable
- Experience of handling multiple projects at one time
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Hampshire and Isle of Wight Healthcare NHS Foundation Trust
Address
Moorgreen Hospital
Botley Road, West End
Southampton
Hampshire
SO30 3JB
United Kingdom
