Care Coordinator

Job summary

Join us at Penrose Health as a Care Coordinator, where youll play a vital role in delivering personalised, proactive, and joined-up care for patients with complex health and social needs.

As part of our dynamic clinical and non-clinical team, youll help streamline care pathways, support long-term condition management, and ensure patients receive the highest standard of service. This is a role for someone who thrives on organisation, communication, and collaboration, and wants to contribute to a healthcare system that truly puts patients first.

Youll be at the heart of our mission to provide efficient, effective, and compassionate care, working closely with GPs, nurses, and external agencies to coordinate support that improves lives.

If youre detail-oriented, a strong communicator, and eager to work in a fast-paced, multidisciplinary environment, this is your opportunity to make a meaningful impact every day.

Main duties of the job

• Coordinating care for patients with complex health and social needs, ensuring they receive the right support at the right time.
• Building personalised care plans that make a real difference in patients lives.
• Acting as the link between GPs, nurses, and external agencies to keep care seamless and joined-up.
• Managing patient registers for frailty, dementia, learning disabilities, and palliative care.
• Organising and chairing clinical meetings, preparing agendas, and capturing key decisions in minutes.
• Handling referrals and urgent tasks with precision and prioritisation.
• Maintaining accurate patient records on EMIS to support safe, proactive care.
• Responding to patient queries and liaising with families and carers to provide reassurance and clarity.
• Driving improvements in care processes and contributing ideas to make services more efficient.
• Ensuring robust adult and child safeguarding practices are followed in every interaction.

About us

Penrose Health is on a mission to deliver outstanding healthcare to every patient we serve.

We care for 75,000+ people across 9 sites in South East London, supported by a team of 200+ clinicians and staff. Our model is built on permanent, diverse teams, strong governance, and a clear focus on continuity, quality, and access.

We work closely with NHS partners to deliver a full range of services from routine checks to complex, long-term care backed by robust systems and a culture of continuous improvement.

We're proud to hold a CQC "Good" rating and consistently receive strong feedback from patients.

Learn more at penrosehealth.co.uk.