Care Co-ordinator/Administrator
Job Description
Job summary
We are a busy GP practice in the centre of Handforth, looking to recruit an administrator to join our friendly and supportive team.
The post is for 30 hours per week and we are looking for someone with previous administration experience and experience of working in healthcare or a GP surgery would be ideal but is not essential as we will provide full training.
Main duties of the job
The successful candidate will ideally:
- Have previous experience of working in a GP surgery.
- Have basic computer skills and knowledge
- Be able to multi task and prioritise workloads
- Have a friendly yet professional manner both face to face on and the telephone
- Be able to work independently and as part of a team
- Be able to work under pressure and meet deadlines
- Be reliable
Benefits:
- NHS pension Scheme
- 5 weeks holiday + Bank Holidays
- Uniform
- Friendly working environment
About us
Handforth Health Centre has a patient list size of approximatley 10500 patients, we have 10 GPs, an ANP, 3 Practice Nurses and 3 HCAs based in Handforth, Cheshire, close to Manchester Airport and on good commuter routes. We are a training practice for GP trainees.
We have a large reception and admin team to support our clinicians and we are part of CHAW Primary Care Network enabling us to work closely with other local practices on the delivery of care to our patients.
The practice promotes work life balance where team members are valued and workloads are evenly shared. This is a great place to work and we offer a competitive salary dependent on experience.
Job responsibilities
Care Co-ordinator/Administrator
Line manager: Admin Supervisor
Accountable to : Practice Manager
JOB SUMMARY
Contribute to the smooth and efficient operation of the practice by providing support and assistance to both the clinical and administrative teams in their delivery of high quality healthcare services to patients.
MAIN DUTIES
Carry out administrative tasks relating to patient records, including filing, document management and ensuring patients can access their health record
Scanning and coding of incoming clinical correspondence through the use of AI type software
Code clinical information onto the patient record
Follow process for recalling patients for review of long term health conditions and also including cytology, immunisations, health promotion campaigns e.g. flu clinics
Take action as directed by other team members
Follow practice protocols to ensure consistent and high quality care is provided to our patients
Summarising of medical records
Person Specification
Experience
Essential
- Previous experience in an administrative role
- Evidence of computer literacy and experience of using common programmes such as excel
- Experience of prioritising tasks and meeting deadlines
- Excellent accuracy and attention to detail, particularly in data entry
- Ability to handle confidential information with discretion
- Ability to work as part of an integrated multi-skilled team
Desirable
- Previous experience of working in a healthcare setting
- Previous experience of working in a GP practice
Qualifications
Essential
- GCSE English or equivalent to current grade 4 or above
Desirable
- Additional qualifications or training relevant to the role
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Handforth Health Centre
Address
Handforth Health Centre
Wilmslow Road
Handforth
Wilmslow
Cheshire
SK9 3HL
United Kingdom
Employer's website
https://www.handforthhealthcentre.nhs.uk/ (Opens in a new tab)
