Care Home Care Co-ordinator
- NHS
- Full Time
- Darlington
- 13.00 - 14.00 an hour
Job Description
Job summary
As a Care home Care Co-ordinator you will work as part of the Enhanced Health in Care Homes team in Darlington. You will play an administrative role in co-ordinating care planning and support for residents in CQC registered care homes in the town. You will have responsibility for arranging meetings of the Multi-disciplinary teams supporting residents in care homes. You will liaise closely with GPs, Practice staff, community nursing staff and other NHS professionals, acting as part of a wider multi-agency integrated team.
This role involves working with residents and teams in care homes to ensure that the care is aligned to residents needs. It is to ensure equitable care. This is an interesting job opportunity for an experienced administrator to make a difference to care home residents.
In this position, you will be employed by Primary Healthcare Darlington on behalf of Darlington PCN in a role funded through the Additional Roles Reimbursement Scheme - ARRS and the General Practice Network Contract Directed Enhanced Service 2026/27. As part of your role, you will work closely with the PCN and the General Practices across Darlington
Main duties of the job
You will be organised, dedicated, people focused and enjoy working with a wide range of people. You will have good written and verbal communication skills and strong organisational and time management skills. You will have a strong administrative background preferably gained in a healthcare or care home setting but this is not essential.
As this is a new and evolving role we are looking for highly motivated and proactive applicants who are flexible & keen to learn. You will be part of a cohesive team committed to providing residents, carers and healthcare colleagues with high quality support.
About us
Primary Healthcare Darlington was formed in September 2014 to enable all 11 GP practices in Darlington to ensure consistent and equitable services for residents of Darlington. We are committed as a GP federation to continue to support practices in providing high quality standards of care for Darlington's patient population. We aspire to create resilience and sustainability for healthcare provision for everyone in Darlington.
We are an extremely busy, small but friendly team based at Forsyth House in the centre of Darlington.
Job responsibilities
Job Summary
As a Care Co-ordinator, you will work as part of the Enhanced Health in Care Homes team in Darlington, where you will play a lead role in coordinating care planning and support for residents in CQC registered care homes as well as organizing and attending regular meetings of the Multi-disciplinary teams supporting residents in care homes. You will liaise closely with GPs, Practice staff, community nursing staff and other NHS professionals, acting as part of a wider multiagency integrated team.
Please note that this is an administrative role.
You will be a caring, dedicated, reliable and person-focused individual who enjoys working with a wide range of people. You will have good written and verbal communication skills and strong organisational and time management skills. As this is a new and evolving role, we are looking for highly motivated and proactive applicants with a flexible attitude, keen to work and learn as part of a team, and who will be committed to providing residents and carers with high quality support.
Key Working Relationships
The post holder will be required to maintain constructive relationships with a broad range of internal and external stakeholders within and beyond the organisation. Key relationships will include:
Care Home Staff
Residents and relatives of care home residents
GPs and GP practice staff
Community Specialist Practitioners
Community Nursing Staff
Secondary care discharge teams
Responsibilities
To liaise with care home managers to identify those residents who would benefit from having a review.
To organize regular meetings of Multi-disciplinary teams (MDTs) supporting each care home and the EHICH clinical team.
To ensure all residents receive a comprehensive geriatric assessment
To ensure care plans are completed for each resident
To foster good communication between care home managers and all members of the MDT
To maintain and develop engagement with GPs, practice staff and community care staff.
To liaise with multi agencies to coordinate pathways of care for residents
To help residents manage their needs, answering their queries and supporting them to access primary care services
To ensure residents have good quality information to enable them to make choices about their care
To collect data on residents for recognised outcome measures. Ensure residents notes and care plans are updated to reflect any changes
Person Specification
Qualifications
Essential
- GCSE/NVQ level 2/3 or equivalent level of training and experience
Experience
Essential
- Understanding of the NHS and how it works
- Proven ability to work with and communicate confidently with differing levels of staffing
- Proven ability to work with external stakeholders
- Good interpersonal skills
- Ability to work well across teams
- Good time management and an ability to prioritise and work to strict deadlines
- Ability to work on own initiative without direct supervision, understanding when clinical input is needed
- IT skills and experience in the use of Microsoft Office programmes
- Coordination of care from a variety of organisations
- Communication and relationship building
- Experience in health and social care
- Experience of developing relationships with a wide variety of people
- Working and delivering outcomes with determined timeframes
Desirable
- Knowledge of the needs of older people, safeguarding and the associated legislative framework
- Familiarity with IT systems currently in use in health and social care settings
- Experience of working with people with complex needs and various communication challenges
- Experience of managing and co-ordinating multi-disciplinary team meetings
Behaviours
Essential
- Reliable, adaptable, flexible and a positive approach to work
- A common sense and pragmatic attitude
- Willingness to undertake further training and learning
- An understanding of the importance of confidentiality
- Ability to take responsibility for own actions
- Ability to share information and good practice appropriately
- Willing to support other projects and areas of work undertaken by PHD
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Primary Healthcare Darlington
Address
Forsyth House
20 Woodland Road
Darlington
County Durham
DL3 7PL
United Kingdom
Employer's website
https://primaryhealthcaredarlington.co.uk/ (Opens in a new tab)
