Collaborative Personal Assistant
Job Description
Job summary
We have an exciting opportunity for you to work within the Diagnostic and Clinical Support Collaborative providing PA support to the Triumvirate.
The role of the PA is to provide the Collaborative Triumvirate with a high quality and consistent level of administrative and secretarial support.
This is a demanding, fast-paced and varied role, which requires a confident communicator with experience of negotiating and influencing staff at a senior level, combined with excellent organisational skills and attention to detail. It requires a dynamic, motivated and forward thinking individual with excellent interpersonal skills and a strong team work ethic.
Main duties of the job
Provide comprehensive Personal Assistant admin support to the Triumvirate within the Collaborative. Resolving day-to-day challenges independently, making informed decisions within area of responsibility, ensuring that agreed targets are met in accordance with Departmental, Trust and National standards, policies and procedures are a key focus of the role.
Undertake the full range of PA duties, including day to day diary management, meeting facilitation, minute taking, report writing, management of agendas, and action logs, answering calls, taking messages and handling correspondence all in line with Trust confidentiality policies and procedures.
About us
At NCIC, we have an ambition to deliver outstanding healthcare services to the population of North Cumbria. The Trust is committed to creating a centre of excellence in providing rural and remote healthcare and provides a wide range of community and acute services throughout our county.
Our 5 key principles demonstrate our belief in the delivery of 'safe, high quality care every time':
- Being a clinically led organisation
- Quality and safety at the heart of our Trust
- A positive patient experience every time
- A great place to work
- Managing our money well
As an organisation we are serious about supporting a diverse workforce that reflects our local community and are very much focused on being an inclusive and compassionate place to work.
Across the North East and North Cumbria we are working together to deliver our ambition to be the greenest region in England by 2030. All staff are expected to support sustainability.
Job responsibilities
Please see attached job description and person specification for further information regarding the role and the essential and desirable criteria required to be met by applicants.
Please note, due to changes implemented by the Government to the UK immigration policy, individuals who require a Health and Care Visa or a Skilled Worker Visa may no longer be eligible for sponsorship where the UKVI salary threshold is not met or if the occupation is not included in the updated Immigration Salary List (ISL). Applicants must check their eligibility to be employed in any role they are interested in applying for, prior to completing an application for employment.Any applicants who do not meet the eligibility criteria will not be progressed. For further information visit theUK Visas and Immigration website (Opens in a new tab).
If you are applying under the Disability Confident Scheme or Armed Forces Covenant and you meet all the essential criteria for a post, you will be guaranteed an interview.
Relocation assistance may be available for successful applicants moving to the region for certain posts. Please see our Policy for eligible vacancies.
Disclosure and Barring Service:
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
The cost of the DBS must be met by the successful candidate(s) through salary deduction. DBS charges are as follows if applicable to the post:
Standard Check: £21.50 + Administration cost of £6.50 = £28.00. Deducted from salary over following 4 months or one off payment.
Enhanced Check: £49.50 + administration cost of £6.50 = £56.00. Deducted from salary over following 4 months or one off payment.
NCIC can offer successful future employees the following benefits:
27-day holiday scheme rising to 33 after 10 years
Flexible working Scheme
NHS Discounts*
Salary Sacrifice schemes including lease cars and Cycle to Work*
Excellent opportunities for development*
Competitive NHS Pension scheme
Vivup is a free, confidential counselling and information service to assist with personal or work-related problems
*Subject to eligibility
Important Information
Please ensure that you document evidence of meeting all the essential criteria in the supporting information.
If sufficient response is received this post could be closed earlier than the specified closing date, please apply as soon as possible to ensure that your application is considered.
Candidates who have been successfully shortlisted for interview will be asked via an email notification to log on to their Trac account to select an interview time. This will usually be within 2 weeks of the closing date.
Person Specification
Qualifications
Essential
- Good administration education including minimum GCSE qualification in English Language or equivalent.
- RSA III word processing or equivalent.
- NVQ3 administration or significant relevant experience.
Desirable
- ECDL
- NVQ4 administration or relevant experience.
Other requirements
Essential
- Willing to adapt to changing circumstances and priorities
- Flexible approach to working patterns
- Promote equality and value diversity
- Ability to travel across Trust sites.
Skills
Essential
- Good communication skills both written and verbal.
- Ability to deal with information sensitively and confidentially.
- Able to use own initiative and exercises judgement when dealing with enquires
- Ability to work both independently and as part of a team.
- Ability to prioritise work unsupervised and meet tight deadlines.
- Ability to delegate appropriately
- Ability to deliver high quality service and maintain a high standard of work.
- Ability to work under pressure.
Desirable
- Willingness and ability to learn new skills
- Time management skills.
Knowledge and Experience
Essential
- oGood working knowledge of Microsoft Office applications including Word, Excel, PowerPoint and Teams
- oKnowledge of organisational policies and procedures
- oHigh standard of presentation, documents and correspondence
- oExperience of organising and facilitating meetings and minute taking
- oExperience of dealing with non-routine issues and problem solving
- oExperience of diary management
- oWorking effectively in a team and on own initiative.
- oDay to day management of staff
Desirable
- Previous administrative experience within NHS
- Knowledge of NHS guidelines
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
North Cumbria Integrated Care NHS Foundation Trust
Address
Cumberland Infirmary
Pillars Building
Newtown Road Carlisle
CA2 7HY
United Kingdom
