Communications and Engagement Assistant

Job summary

Communications and Engagement AssistantAre you an organised administrator who enjoys working with people and making things run smoothly?

We're looking for a friendly, reliable Communications and Engagement Assistant to provide high-quality administrative support to our Communications team. This is a varied role where strong organisation, attention to detail and a positive, people-focused approach really matter.

You'll play a key part in supporting our Foundation Trust membership and governors; co-ordinating meetings and events, keeping records and databases accurate, responding to enquiries, and helping ensure communications reach the right people at the right time.

This role is ideal for someone with a solid admin background, confidence using Microsoft Office, and a natural ability to build positive relationships. If you're approachable, well organised and enjoy being at the heart of a busy team, we'd love to hear from you.

Proposed Interview date: 7th July 2026

Main duties of the job

Membership

• Support the Council of Governors with the implementation of the Membership Strategy.
• Organise and facilitate membership events, including events to target new members.
• Recruit new members
• Keep accurate records of membership and constituencies
• Input into the annual membership newsletter and routine membership communications
• Proactively encourage Governor nominations

Governor engagement

• Liaise with Governors to inform them of appropriate engagement opportunities.
• Arrange engagement opportunities and accompany Governors to these.
• Support Governors to enable them to engage with stakeholders.
• Record and report on Governor engagement.

Governor elections

• Assist with Governor election timetables.
• Ensure membership data for voting is readily available and accurate for passing to the Returning Officer.
• Ensure election information is detailed on the Trust's website.

Administrative

• Provide a high-quality administrative service to the head of communications and wider team
• Deploy urgent and all user communications messages via appropriate communication channels including email, ticker tapes and social media.
• Assist with the membership reports and newsletters.
• Maintain the governor toolkit - keeping information relevant and up to date.
• Deal promptly and courteously with telephone calls and emails.
• Act as a brand ambassador by upholding the NHS and Trust corporate style and identity.
• Arrange and co-ordinate events on Microsoft Teams

About us

We're an NHS community and mental health provider Trust based in Cornwall and the Isles of Scilly. We deliver community and hospital-based care to improve people's physical and mental health. We also provide specialist support to people with dementia or a learning disability.

We are a people organisation and people matter to us. As part of the team, you'll help support the health and wellbeing of the people who live and visit this beautiful part of the UK.

Over 5,000 people make up the Trust. This includes doctors, nurses, therapists, plus admin and support staff.

We work in people's homes, in community clinics and bases. Some staff work from one of our 10 community hospitals. Our aspiration is to have great people, provide great care, be a great place to work and a great partner.

Approximately 568,000 people live here. A third of people who live in Cornwall are supported by acute hospital services in Devon. As a result, we also work closely with our partners in Devon. In the summer, and during other holidays lots of people choose to visit the area. This increase the numbers of people who use out services.