Community Care Officer Level 1 - Mental Health
Job Description
Job summary
As a Community Care Officer within our newly established Mental Health Social Work Team, you will play a vital role in supporting adults with care and support needs to live fulfilling, independent lives within their communities. This is an opportunity to be part of a developing service, shaping how we respond to mental health needs through a person-centred, strengths-based approach .
You will manage a varied caseload of both non-complex and complex cases, working alongside individuals who may be experiencing a range of mental health challenges. Through building trusted relationships, you will support people to identify what matters most to them and work towards outcomes that promote recovery, independence, and wellbeing.
Using your knowledge of the Care Act, you will complete Adult Needs Assessments and Reviews, ensuring that support is responsive, proportionate, and focused on enabling people to build on their strengths. You will work collaboratively with individuals, families, carers, and partner agencies to coordinate effective, holistic support.
A key part of this role is empowering people to move forward in their liveswhether thats reconnecting with their community, accessing employment or meaningful activity, maintaining stable accommodation, or developing the confidence and skills to manage their own wellbeing. You will take a proactive approach to identifying and reducing barriers, enabling individuals to achieve their personal goals and maximise their independence.
Main duties of the job
1 To work within the policies, practices of the Adult Care and Community Wellbeing Directorate to prescribed quality practice standards and to participate in learning and development as required to ensure Continuous Professional Development.
2 Hold and manage a caseload of service users with less complex needs which will include the identification of service users' needs and the provision of information and advice.
3 Provide support to Qualified Social Workers / therapists / nurses as required in line with the service roles and responsibilities.
4 Contribute, co-operate and work in partnership with other agencies to ensure people are safe and protected and to maximize the outcomes for people.
5 To provide a range of equipment, arrange minor adaptation work and to teach alternative techniques to overcome the effects of disability on independent living where appropriate.
6 Understand the value and usefulness of performance information and uses data to monitor peoples progress and the teams overall performance.
7 Participate in multi-agency meetings. Share written / verbal information to both internal and external parties in line with Directorate policies and procedures and legal requirements.
8 To undertake assessment of needs including any non-social care requirements such as health care or housing to enable planning, design and recording care packages in agreement with people , carers and other agencies within available resources and budgetary constraints.
About us
Lincolnshire County Council, is one of the largest employers in the county. We are an organisation that embraces diversity, innovation and progress. We value our people and want to ensure that we can support you in joining and growing with us.
We will view you as an integral member of our community and recognise that your well-being is paramount. To show our appreciation, weve crafted a competitive package designed to not only acknowledge your hard work but also foster a healthy work-life balance.
From health benefits and retirement plans, we strive to provide a package that supports well-being and financial stability and that meets the diverse needs of our workforce.
We want everyone who works with us to feel included and celebrate their uniqueness. We are committed to promoting equality of opportunity, eliminating unlawful discrimination, harassment and victimisation, and promoting good relations for both employee and for the people of Lincolnshire.
People often say every day is a learning day and at LCC a culture of learning is something we really believe in. We recognise the importance of supporting your learning and development and can offer a variety of different learning opportunities depending on what is right for you and the organisation. This could be through your everyday tasks, through hands-on experience, structured programs, formal qualifications, coaching, or informal learning opportunities.
Job responsibilities
This is an exciting opportunity to join us at a time of real change and growth.
We are delighted to be recruiting four full-time Community Care Officers (CCOs) across our South (two) 12-month Fixed Term and East (two) 12-month Fixed Term Mental Health teams. The 12-month fixed term roles have the potential to move to permanent at the end of the contracted period
Youll be joining at a pivotal momenthelping to shape and influence how we deliver high-quality, strengths-based mental health support across the county.
As a Community Care Officer (CCO) , you will play a vital role in supporting adults with care and support needs to live as independently as possible. Youll contribute directly to our statutory responsibilities under the Care Act 2014, using person-centred, strengths-based approaches to help people achieve meaningful outcomes and improve their wellbeing.
If youre looking to be part of a service that is evolving, ambitious, and committed to making a real difference, this is the perfect time to join us.
Please stipulate on your application which area team you are applying for.
About the role
As a Community Care Officer within our newly established Mental Health Social Work Team, you will play a vital role in supporting adults with care and support needs to live fulfilling, independent lives within their communities. This is an opportunity to be part of a developing service, shaping how we respond to mental health needs through a person-centred, strengths-based approach .
You will manage a varied caseload of both non-complex and complex cases, working alongside individuals who may be experiencing a range of mental health challenges. Through building trusted relationships, you will support people to identify what matters most to them and work towards outcomes that promote recovery, independence, and wellbeing.
Using your knowledge of the Care Act, you will complete Adult Needs Assessments and Reviews, ensuring that support is responsive, proportionate, and focused on enabling people to build on their strengths. You will work collaboratively with individuals, families, carers, and partner agencies to coordinate effective, holistic support.
A key part of this role is empowering people to move forward in their liveswhether thats reconnecting with their community, accessing employment or meaningful activity, maintaining stable accommodation, or developing the confidence and skills to manage their own wellbeing. You will take a proactive approach to identifying and reducing barriers, enabling individuals to achieve their personal goals and maximise their independence.Working in a dynamic environment, you will be expected to travel efficiently to meet service needs, including undertaking planned and unplanned visits, sometimes at short notice. The role is delivered through a hybrid model, combining home working with office-based collaboration, with attendance in the office required to support team working and service delivery when needed.
Key responsibilities include:
Managing a diverse caseload of non-complex and complex mental health cases
Completing strengths-based Adult Needs Assessments and Reviews in line with the Care Act
Building effective, therapeutic relationships with individuals, families, and carers
Supporting people to define and work towards meaningful, recovery-focused outcomes
Promoting independence, resilience, and community inclusion
Identifying and addressing barriers that impact on wellbeing and progression
Working in partnership with health, housing, and voluntary sector colleagues
Responding flexibly to service demands, including unplanned visits
Additional information
Core office hours: 0845-1715 Monday-Thursday 0845-1645 Friday
Hybrid working: a combination of home and office-based working, with office attendance as required
Travel is essential; mileage is reimbursed for journeys from the office to appointments
About you
Are you passionate about making a real difference in peoples lives? Do you want to use your skills in a creative, strengths-based way to support people to achieve what matters most to them?
Were looking for motivated, compassionate individuals who are committed to delivering high-quality, person-centred support. Youll bring experience in strengths-based assessment, care planning, and risk management, with a clear focus on enabling positive, ...
