Community Support Worker Telford CRHT

Job summary

This role is not eligible for visa sponsorship. If it is identified that you require sponsorship to undertake this role your application may be withdrawn

The team is based at Hall Court in Telford and provides mental health assessment, treatment and support to people in Telford & Wrekin. As an integral team in the Urgent Care Pathway we work 24 hours a day, 7 days a week. We work with people who are experiencing a mental health crisis, require extra support alongside their regular support network or who can have the same treatment provided at home that they would receive in a Mental Health Hospital.

We are a team that consists of Band 5 & 6 Nurses, Band 3 Support Workers, Non-Medical Prescribers, Medical Staff, Occupational Therapists, Administrators and Business Support Staff. As we work with people with all types of mental health presentations, we need to have a range of skills and interests that create a strong and responsive team.

We are looking to recruit a Band 3 Community Support Worker who will provide support, and spend therapeutic time with an allocated group of service users with mental health needs. You will promote service-users recovery and to assist them to maintain their place in the community or manage transitions between services. To assist the Shift co-ordinator/ Lead Professional to plan, implement and evaluate individualised care plans.

Main duties of the job

• Communicates with service-users and carers, all members of the multi-disciplinary team and staff in external agencies using a variety of methods including Information Technology.
• Regularly reports and effectively communicates service-users health status and care aims in care records and verbal reports to care-co-ordinators and other members of the multi-disciplinary team.
• Relates appropriately with service-users, carers, colleagues and others - at all times maintaining professional boundaries.
• At all timesensures that own actions, support the equality, diversity, rights and responsibilities of individuals.
• Identifies, minimizes and reports risks of danger, harm and abuse to senior colleagues.
• At all times minimizes risks to self by undertaking safe working practices whilst regularly working under remote supervision in community settings.
• At all times works within agreed and established Trust policy and operational procedures.

About us

Come and work with us at our award-winning NHS Trust, leading the way for trying new and better ways of working to help improve life for our local communities.

We have around 9,000 staff who provide physical and mental healthcare, support for people with learning disabilities, and adult social care across Staffordshire, Stoke-on-Trent, Shropshire, and Telford & Wrekin. We also run regional and national services, including help for new parents (perinatal care), eating disorders, forensic services, sexual health, and support for people in prison with mental health, drug, or alcohol problems.

We offer great career development for both clinical and non-clinical roles, with ongoing training and support to help you learn and grow.

We are 'United in our Uniqueness' and committed to creating a workplace where everyone feels welcome and can be themselves, no matter their background or identity. We want our staff to feel supported and valued, and we aim to build a team that reflects the communities we serve. Together, we can make sure every voice is heard, and every difference is respected.

Please note, we may be required to close this vacancy early if we receive a high volume of applications

Please be aware that the use of artificial intelligence (AI) in completing application forms will be monitored to ensure fairness and transparency. If you have used AI you must state this in your application.