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Complex Care Support Worker

  • NHS
  • Full Time
  • Lowestoft
  • 13.65 - 14.75 an hour
NHS

Job Description

Job summary

Bank Support Worker - Lowestoft Suffolk Are you looking for a rewarding and engaging role in complex clinical care? Were offering an exciting opportunity for a support workers to work alongside our client with complex needs in Lowestoft Suffolk. Pay: £13.65 to £14.75 depending on shift Hours: Days: 7:00am7:00pm | Waking Nights: 7:00pm7:00am | Sleeping Nights: 7:00pm7:00am (Sleep-in: 10:00pm7:00am) About the Role Youll be supporting an adult who lives at home with his parents and their two small, friendly dogs. He has a tracheostomy and PEG feeding and requires support from a dedicated 2:1 care team. He enjoys spending time at home, playing games on his laptop, and has a great sense of humour. Building a positive, trusting relationship with him is an important part of the role. We're looking for someone with a solid background in care who is compassionate, reliable, and enjoys providing person-centred support. Previous complex care experience is welcome but not essential, as full training will be provided in tracheostomy care, PEG feeding, and all other aspects of his specialist support. What Were Looking For Due to the client's needs

Main duties of the job

Bank Support Worker - Lowestoft Suffolk. Are you looking for a rewarding and engaging role in complex clinical care? Were offering an exciting opportunity for a support worker to work alongside our client with complex needs in Lowestoft Suffolk. Youll be supporting an adult who lives at home with his parents and their two small, friendly dogs. He has a tracheostomy and PEG feeding and requires support from a dedicated 2:1 care team. He enjoys spending time at home, playing games on his laptop, and has a great sense of humour. Building a positive, trusting relationship with him is an important part of the role. We're looking for someone with a solid background in care who is compassionate, reliable, and enjoys providing person-centred support. Previous complex care experience is welcome but not essential, as full training will be provided in tracheostomy care, PEG feeding, and all other aspects of his specialist support. Responsibilities include monitoring condition, support with daily/nightly routines, assist with personal hygiene and mobility, administer medication and monitor health, provide emotional support and companionship, and maintain accurate care records.

About us

The Libertatem Healthcare Group was established to provide the very best levels of care and support for clients who have sustained Personal Injuries or suffered from Medical Negligence. Operating on a national basis, Libertatem Healthcare Group can provide your clients with care and support wherever they are located. Our care and support packages put our clients independence at the very centre of everything we do. The Libertatem Healthcare Group is rated OUTSTANDING with the Care Quality Commission and is a registered provider with CIW in Wales. We specialise in supporting individuals who have experienced personal injury or medical negligence. Our care packages are tailored to each client, with independence and communication at the heart of everything we do.

Job responsibilities

Bank Support Worker - Lowestoft Suffolk

Are you looking for a rewarding and engaging role in complex clinical care? We're offering an exciting opportunity for a support workers to work alongside our client with complex needs in Lowestoft Suffolk.

Pay: £13.65 to £14.75 depending on shift

Hours: Days: 7:00am-7:00pm | Waking Nights: 7:00pm-7:00am | Sleeping Nights: 7:00pm-7:00am (Sleep-in: 10:00pm-7:00am)

About the Role

You'll be supporting an adult who lives at home with his parents and their two small, friendly dogs. He has a tracheostomy and PEG feeding and requires support from a dedicated 2:1 care team.

He enjoys spending time at home, playing games on his laptop, and has a great sense of humour. Building a positive, trusting relationship with him is an important part of the role.

We're looking for someone with a solid background in care who is compassionate, reliable, and enjoys providing person-centred support. Previous complex care experience is welcome but not essential, as full training will be provided in tracheostomy care, PEG feeding, and all other aspects of his specialist support.

What We're Looking For

Due to the client's needs, we're seeking a support worker with:

  • A genuine passion for care and making a difference
  • Strong communication and interpersonal skills
  • Compassionate, patient, and empathetic nature
  • Reliable, committed, and flexible approach
  • Experience in complex care and managing challenging behaviours
  • Ability to work independently and as part of a team

You'll need to be confident working independently and collaboratively, with the ability to build a trusting relationship with the client and their family.

Key Responsibilities

  • Monitoring condition
  • Support with daily/nightly routines
  • Assist with personal hygiene and mobility
  • Administer medication and monitor health
  • Provide emotional support and companionship
  • Maintain accurate care records

Why Join Us?

As part of Libertatem Healthcare Group, you'll be joining a team dedicated to delivering exceptional care and promoting independence. If you're passionate about making a difference and want to be part of a supportive, values-driven team, we'd love to hear from you.

Benefits include:

  • Access to our benefits and communication platform
  • Exclusive discounts at thousands of retailers
  • Wellness Centre and financial wellbeing support
  • Gym membership and healthcare cash plan discounts
  • Employee Assistance Programme (EAP)

About Libertatem Healthcare

We specialise in supporting individuals who have experienced personal injury or medical negligence. Our care packages are tailored to each client, with independence and communication at the heart of everything we do.

#Libertatem

Libertatem Healthcare The Libertatem Healthcare Group, was established to provide the very best levels of care and support for clients who have sustained Personal Injuries or suffered from Medical Negligence. Operating on a national basis, Libertatem Healthcare Group can provide your clients with care and support wherever they are located. Our care and support packages put our client's independence at the very centre of everything we do. The Libertatem Healthcare Group is rated OUTSTANDING with the Care Quality Commission and is a registered provider with CIW in Wales.

Person Specification

Qualifications

Essential

  • A genuine passion for care and making a difference, Strong communication and interpersonal skills, Compassionate, patient, and empathetic nature, Reliable, committed, and flexible approach.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Enviva Complex Care

Address

Libertatem Healthcare Group

lowestoft

NR33 7ER

United Kingdom

Employer's website

https://sonderwell.co.uk/ (Opens in a new tab)

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