Complex Care Support Worker
- NHS
- Full Time
- Rockland Saint Mary
- 14.68 - 15.20 an hour
Job Description
Job summary
Join Our Team as a Complex Care Support Worker Make a Real Difference! Are you looking for a rewarding and engaging role in complex clinical care? Were offering an exciting opportunity for a support worker to work alongside our client with complex needs in Rockland St. Mary, near Norwich. Pay: £14.68 per hour weekdays, £15.20 per hour weekends. Hours: Waking nights, 24 hours per week & bank (19:30 - 07:30) About the Role Youll be supporting a young man in his 20's who has complex needs due to Alfies syndrome and spinal injury, including: seizures, mobility issues and learning difficulties. We're looking for someone with experience in complex care and the ability to build a strong, supportive relationship through clear communication and empathy. He lives at home with his loving and lively family. He enjoys football, baking, quiz shows and chatting - his favourite topics range from Peppa Pig to world politics. Hes warm, funny, and truly inspiring. Your role will be to support him physically and emotionally, helping him live life to the fullest. What Were Looking For Due to the client's needs, were seeking a female support worker with:
Main duties of the job
Join Our Team as a Complex Care Support Worker Make a Real Difference! Were offering an exciting opportunity for a support worker to work alongside our client with complex needs in Rockland St. Mary, near Norwich. Youll be supporting a young man in his 20's who has complex needs due to Alfies syndrome and spinal injury, including seizures, mobility issues, and learning difficulties. He enjoys football, baking, quiz shows, and chatting, with topics ranging from Peppa Pig to world politics. We seek someone with experience in complex care and the ability to build a strong, supportive relationship through clear communication and empathy. Your role will be to support him physically and emotionally, helping him live life to the fullest by following a detailed care plan, managing seizures, supporting his physical needs, and administering medications. You need a compassionate, patient, and empathetic nature, with strong communication skills and the ability to work independently and as part of a team.
About us
Libertatem Healthcare Group is a fervent supporter of individuals who have suffered from personal injury or medical negligence. They offer tailored care packages to each client, with independence and communication at the forefront of their services. Rated OUTSTANDING by the Care Quality Commission, the group prides itself on its dedicated, values-driven team, working together to prevent and stop the risks and experience of abuse or neglect while promoting wellbeing. Libertatem is a registered provider with CIW in Wales, and as part of the Sonderwell company, they ensure a supportive environment that includes benefits like gym memberships, wellness centers, and exclusive retail discounts to enhance the experience and satisfaction of their valued employees.
Job responsibilities
Join Our Team as a Complex Care Support Worker - Make a Real Difference!
Are you looking for a rewarding and engaging role in complex clinical care? We're offering an exciting opportunity for a support worker to work alongside our client with complex needs in Rockland St. Mary, near Norwich.
Pay: £14.68 per hour weekdays, £15.20 per hour weekends.
Hours: Waking nights, 24 hours per week & bank (19:30 - 07:30)
About the Role
You'll be supporting a young man in his 20's who has complex needs due to Alfie's syndrome and spinal injury, including: seizures, mobility issues and learning difficulties. We're looking for someone with experience in complex care and the ability to build a strong, supportive relationship through clear communication and empathy.
He lives at home with his loving and lively family. He enjoys football, baking, quiz shows and chatting - his favourite topics range from Peppa Pig to world politics. He's warm, funny, and truly inspiring. Your role will be to support him physically and emotionally, helping him live life to the fullest.
What We're Looking For
Due to the client's needs, we're seeking a female support worker with:
- A genuine passion for care and making a difference
- Strong communication and interpersonal skills
- Compassionate, patient, and empathetic nature
- Reliable, committed, and flexible approach
- Experience in complex care and managing challenging behaviours
- Ability to work independently and as part of a team
You'll need to be confident working independently and collaboratively, with the ability to build a trusting relationship with the client and her family.
Key Responsibilities
- Following a detailed care plan with precision
- Monitoring and responding to seizures and epilepsy-related symptoms
- Remaining vigilant and ensuring safe seizure management
- Administering rescue medication if required, according to the care plan
- Providing reassurance and safety during post-seizure recovery
- Supporting a daily/nightly bowel and urinary programme
- Managing mobility and physiotherapy exercises
- Providing manual handling assistance (including transfers)
- Delivering medication safely and accurately
- Feeding via jejunal tube
- Using NG tube for drainage and bipap machine for breathing support
- Using suction equipment when needed
- Ensuring a calm and attentive atmosphere as the client may tire easily
Why Join Us?
As part of Libertatem Healthcare Group (a Sonderwell company), you'll be joining a team dedicated to delivering exceptional care and promoting independence.
Benefits include:
- Access to our benefits and communication platform
- Exclusive discounts at thousands of retailers
- Wellness Centre and financial wellbeing support
- Gym membership and healthcare cash plan discounts
- Employee Assistance Programme (EAP)
About Libertatem Healthcare
We specialise in supporting individuals who have experienced personal injury or medical negligence. Our care packages are tailored to each client, with independence and communication at the heart of everything we do.
Apply Now
If you're passionate about making a difference and want to be part of a supportive, values-driven team, we'd love to hear from you.
#Libertatem
Libertatem Healthcare Group recognise the benefits of people and organisations working together to prevent and stop both the risks and experience of abuse or neglect, whilst balancing the right to be safe with the right to make informed choices. At the same time, making sure that both adult's and children's wellbeing is promoted including taking into consideration their views, wishes, feelings and beliefs in deciding on any action. With this in mind, we will work to adhere to the six key principles that underpin all safeguarding work.
We are proud to be rated OUTSTANDING by the Care Quality Commission and are a registered provider with CIW in Wales.
Person Specification
Qualifications
Essential
- Experience in complex care and managing challenging behaviours, strong communication and interpersonal skills, compassionate, patient, and empathetic nature, reliable, committed, and flexible approach, ability to work independently and as part of a team.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Enviva Complex Care
Address
Libertatem Healthcare Group
Norwich
NR14 7AH
United Kingdom
