Counsellor
Job Description
Job summary
Help us make a difference to people with life-limiting illnesses...
We are looking for a qualified counsellor to join our team, who offer support to patients and their relatives and friends, at The Myton Hospices.
This is a flexible role to enable the team to meet the demands of our waiting list. Bank staff members are crucial to the effective running of our service.
About you
We would love to hear from you if you have:
- Professional diploma in Counselling at level 4 or above
- BACP / NCPS registration or equivalent
- Regular engagement with CPD (continuing professional development)
- Experience of working with loss and grief
- Experience of working face to face, online or on the phone
- Multidisciplinary team working skills
- The right to work in the UK (we cannot provide sponsorship)
Experience of working with children or young people would be advantageous but is not essential.
This role will require an enhanced DBS check including the children's and adults' barred lists, because you will be delivering a counselling service for adults and children. We will arrange and cover the cost of this check if you are offered the role.
Main duties of the job
As a Bank Counsellor, a typical day might include:
- Seeing 3-5 clients at one of our hospice sites
- Assessing clients' needs
- Delivering quality counselling sessions
- Keeping accurate records
Benefits of working at Myton
Myton is an amazing place to work, where the role every person plays has a positive impact for our patients, living with terminal illnesses, and their families. In recognition of this, we offer a wide range of employee benefits including:
- Free parking at our hospice sites
- Discount schemes including Blue Light Card
- Employee wellbeing programme
- Mental health first aiders
- Colleague Support Service: confidential financial, legal & mental health support
- Free on-site flu jabs
- Free feminine hygiene products
- 24/7 GP appointments
- Free eye tests
- #DoingOurBit online fitness and wellbeing platform
- Staff discount
About us
At The Myton Hospices, we provide specialist care and support for people with life-limiting illnesses, and their loved ones, from the point of diagnosis to end of life. We are a much-loved and well supported charity, at the heart of our community. We have three hospices, a range of community services, and 26 charity shops in Coventry and Warwickshire.
We now share interview questions with all candidates in advance, to help reduce nerves and enable you to truly show your best abilities. You are also welcome to bring any notes with you to your interview, if you would find this helpful.
We are committed to building an inclusive workplace and encourage everyone to bring their true selves to work. However you identify, and whatever background you bring with you, we welcome you to apply. If there are any adjustments that would help improve your experience with Myton, we encourage you to share this with us.
We particularly welcome applications from people with disabilities and from ethnic minorities, who are currently under-represented in our hospices. We also believe our interview process should be inclusive and transparent. If there is anything missing, or a way we can improve, please do let us know.
Job responsibilities
Role Purpose / Overview:
To provide counselling, family support and bereavement/aftercare to patients and their families at the Myton Hospices, as directed by the Counselling Service Lead supported by the Intake Practitioner.
The post-holder will at all times practice with care, compassion, competence, good communication, courage and commitment.
Main Duties & Responsibilities
- To maintain a clinical caseload including one-to-one counselling, group, and family support work, as directed by the Counselling Service Lead.
- To respond to referrals appropriately, according to service policy.
- To communicate effectively with appropriate members of the Multi-Disciplinary Team and volunteers, whilst maintaining strict client confidentiality according to BACP Guidelines.
- To communicate effectively with patients and carers.
- To work closely with, and provide cover during annual leave or sickness, for other members of the Counselling team as requested by the Counselling Service Lead.
- To assist in the continuing development of the Counselling, Bereavement & Family Support Service.
- To work with the other Counsellors and the Counselling Lead, to plan, facilitate and deliver Childrens Bereavement Workshops and Memorial Days.
- To prioritise, organise self and workload to ensure effective service delivery.
- To maintain an efficient record system, on the electronic medical records; Crosscare, including the filing and handling of confidential documents.
- To maintain confidentiality according to BACP Guidelines.
- To abide by professional code of conduct at all times.
- To demonstrate commitment to continuing professional development and attend training sessions as identified by the Line Manager.
- To attend all annual mandatory training specific to your role.
- To have a good understanding of and comply with all relevant Myton policies, procedures and guidelines. Any contravention of Myton policies or procedures may result in disciplinary action.
- To support and work effectively with volunteers.
- To be aware of the responsibilities placed upon self under the Health and Safety at Work Act 1974, to ensure the agreed safety procedures are carried out in order to maintain a safe environment for patients, visitors and colleagues.
- To represent Myton in a positive light and embody the corporate identity in appearance, demeanour, values and ethics.
- To comply with our Values and Behaviours and reflect these in day to day work: One Myton, Professional, Respect, and Value.
Person Specification
Experience
Essential
- Experience of working with loss and bereavement
- Ability to carry out assessments and provide high-quality counselling
- Experience of working virtually, face to face, and on the phone
- Experience of multidisciplinary team working
Desirable
- Experience of audit and research
- Experience of service improvement
- Experience of working with children and young people
- 2 years' post-qualification experience of working as a Counsellor
Qualifications
Essential
- Professional diploma in Counselling at level 4 or above
- BACP registration or equivalent and working towards accreditation
- Evidence of continual professional development and education
Desirable
- BACP accreditation
Skills and Attributes
Essential
- Excellent interpersonal skills and ability to work closely with other members of the multidisciplinary team
- Good computer literacy with knowledge of Windows applications and patient databases
- Good planning and organisational skills
Other
Essential
- Valid UK driving licence and a suitable vehicle for work (or other reliable means of transport to Coventry, Warwick and Rugby Myton Hospices sites when required)
- Ability to work flexible hours including some evenings and weekends
- Ability to work at all three Myton Hospices sites (Coventry, Warwick and Rugby)
- The right to work in the UK (we cannot provide sponsorship)
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
The Myton Hospices
Address
The Myton Hospices
Myton Lane
Warwick
Warwickshire
CV34 6PX
United Kingdom
