Deputy Chief Operating Officer

Job summary

BPAS are an independent healthcare charity which, for more than 55 years, has been advocating & caring for women & couples who decide to end a pregnancy. We are the leading specialist of abortion advice & treatment in the UK, supporting over 100,000 women a year in over 50 healthcare clinics nationwide.

We are entering a period of significant change for our organisation, & our workforce, having emerged from a difficult period we launched our new Strategy, putting our people & our patients at the heart of the organisation.

BPAS vision is for a society in which women are trusted to make their own reproductive choices with access to the information & services needed to exercise those choices.

We are seeking an experienced & values-driven Deputy Chief Operating Officer to join the BPAS Senior Leadership Team at a significant time for the organisation.

Reporting to the Chief Operating Officer, the Deputy Chief Operating Officer will help to shape operational strategy, lead transformation providing a clear direction of travel that aligns with business and transformation plans, & ensure the highest standards of patient care across a national healthcare charity.

Working closely with Executive colleagues & senior leaders, you will help ensure BPAS has the leadership, workforce & organisational resilience needed to deliver high-quality care & support to the women we serve.

Details of how to apply are detailed in the Candidate pack that is available for you to download from this advert.

Main duties of the job

As Deputy Chief Operating Officer, you will provide senior operational leadership across BPAS, helping to translate strategy into operational delivery & leading programmes that improve access, quality, productivity & patient outcomes.

You will work collaboratively with operational, nursing, midwifery & medical leaders to drive innovation, improve performance and support the development of new models of care and service delivery.

About You

We are looking for a senior operational leader with significant leadership experience in a complex multi-site and/or regulated environment.

You will bring:

• A proven track record of senior operational leadership.
• Experience of delivering large-scale service transformation & improvement.
• Significant experience of performance management, capacity planning, KPI delivery and corrective action plans.
• Experience of managing resources, large budgets and/or cost improvements.
• Strong understanding of governance, risk management and quality assurance.
• Excellent relationship-building & influencing skills, with the ability to work across professional & organisational boundaries
• The ability to lead confidently through change, balancing strategic thinking with operational delivery.

Experience within reproductive healthcare, women's health or a related specialty would be advantageous but is not essential.

About us

The British Pregnancy Advisory Service (BPAS) is the UK's largest independent reproductive healthcare charity, providing evidence-based, not-for-profit reproductive healthcare. We work mainly on behalf of the NHS, offering abortion care, contraception, and STI testing and treatment across the country.

When you join BPAS, you become part of a values-driven organisation where compassion, professionalism, and choice guide everything we do. You will help remove barriers to safe reproductive care while supporting people to make informed choices about their health and futures.

Working with us benefits include:

• 34 days annual leave (including bank holidays)
• Life assurance at 3 salary
• Defined contribution pension scheme
• Access to GP 24/7, 365 days a year
• MyMindPal mental fitness app and 24/7 counselling support
• Online discounts, discounted gym membership, and other lifestyle benefits
• Family-friendly policies to support work-life balance

Safeguarding, Equality & Diversity

BPAS is committed to safeguarding and promoting the welfare of everyone who uses our services, and all staff share this responsibility. Recruitment follows safer-recruitment principles and includes appropriate pre-employment checks.

We actively welcome applications from people of all backgrounds, identities, and experiences. We are proud to be an inclusive employer and will make reasonable adjustments to ensure a fair and accessible recruitment process for all candidates.