Dispenser (GP Surgery)
Job Description
Job summary
Oak Tree Surgery and Pensilva Health Centre are seeking a motivated and enthusiastic qualified Dispenser to join our expanding friendly and dynamic team. The successful candidate will be based at Pensilva Health Centre 3-4 days per week Monday - Friday (days to be confirmed) between 8am-6pm (27-36 hour per week contract).
To be responsible for the processing of prescriptions in accordance with practice policy and extant legislation. In addition, the post-holder will be required to support the Dispensary Lead in ensuring a high-level of service is delivered at all times, whilst supporting the multi-disciplinary team in line with the strategic objectives of the practice.
Main duties of the job
The following are the core responsibilities of the Dispenser. There may be on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels:
- To be responsible for checking all medicines dispensed, ensuring there are no discrepancies
- Dispensing medications safely and accurately to registered patients in our local community
- Collecting prescription charges in accordance with dispensary protocol
- Maintaining stock levels within the dispensary, liaising with the dispensary lead to facilitate reordering
- Receiving and storing supplies in accordance with current policy, ensuring the cold chain is maintained where applicable
- Ensuring controlled drugs are dispensed with in accordance with practice policy
- Safe disposal of returned and / or out of date medicines
- Ensuring all repeat prescriptions are processed within a 5 working days timeframe
- Providing patients with advice regarding all prescription matters
- Process prescription requests via email, face-to-face and online
- Assisting the Dispensary Lead in the preparation of monthly returns
- Maintaining a clean and safe working environment at all times
- Maintain accurate records at all times, read coding entries appropriately
About us
Business Objective: To be leaders in the health and wellbeing of our staff and patients.
We are a large innovative practice operating from two sites situated in South East Cornwall with a great mix of rural and market town patients.
- Fun, friendly, and highly motivated team of individuals who all work together in a welcoming and supportive environment
- Stable and long established large practice operating from two modern purpose built buildings (both dispensing sites)
- 17,500+ patient list size
- Strong Clinical and operational teams working collaboratively, striving towards outstanding patient service
- Excellent IT support systems
- In house pharmacy staffed by a Pharmacist led medicines management team
- Teaching and GP Training Practice
- Remote triage practice using the latest technology to deliver virtual consultations
- In house clinical research unit and EMIS Web clinical system
Job responsibilities
Job Description:
Oak Tree Surgery and Pensilva Health Centre are seeking a motivated and enthusiastic qualified Dispenser to join our expanding friendly and dynamic team. The successful candidate will be based at Pensilva Health Centre 3-4 days per week Monday - Friday (days to be confirmed) between 8am-6pm (27-36 hour per week contract).
To be responsible for the processing of prescriptions in accordance with practice policy and extant legislation. In addition, the post-holder will be required to support the Dispensary Lead in ensuring a high-level of service is delivered at all times, whilst supporting the multi-disciplinary team in line with the strategic objectives of the practice.
About the Surgery
Business Objective: To be leaders in the health and wellbeing of our staff and patients.
We are a large innovative practice operating from two sites situated in South East Cornwall with a great mix of rural and market town patients.
- Fun, friendly, and highly motivated team of individuals who all work together in a welcoming and supportive environment
- Stable and long established large practice operating from two modern purpose built buildings (both dispensing sites)
- 17,500+ patient list size
- Strong Clinical and operational teams working collaboratively, striving towards outstanding patient service
- Excellent IT support systems
- In house pharmacy staffed by a Pharmacist led medicines management team
- Teaching and GP Training Practice
- Remote triage practice using the latest technology to deliver virtual consultations
- In house clinical research unit and EMIS Web clinical system
The following are the core responsibilities of the Dispenser. There may be on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels:
- To be responsible for checking all medicines dispensed, ensuring there are no discrepancies
- Dispensing medications safely and accurately to registered patients in our local community
- Collecting prescription charges in accordance with dispensary protocol
- Maintaining stock levels within the dispensary, liaising with the dispensary lead to facilitate reordering
- Receiving and storing supplies in accordance with current policy, ensuring the cold chain is maintained where applicable
- Ensuring controlled drugs are dispensed with in accordance with practice policy
- Safe disposal of returned and / or out of date medicines
- Ensuring all repeat prescriptions are processed within a 5 working days timeframe
- Providing patients with advice regarding all prescription matters
- Process prescription requests via email, face-to-face and online
- Assisting the Dispensary Lead in the preparation of monthly returns
- Maintaining a clean and safe working environment at all times
- Maintain accurate records at all times, read coding entries appropriately
Person Specification
Person Specification:
Essential
- Level 2 Dispensary/Pharmacy NVQ qualification
- Ability to fulfil criteria outlined in the Job Description
- Excellent communication skills
- Excellent organisation skills
- Level of English language competency and communication skills necessary to perform this role safely and effectively
- Good interpersonal skills
- Excellent Planning /organisational and problem solving skills
- Excellent IT skills including MS Office and web-based technology
- Ability to work flexibly with people as part of a team
- Confidence to work with staff at all levels
- Ability to work under pressure in an organised manner
- Prioritise and meet deadlines
- Ability to work effectively in an autonomous manner
- Proven attention to detail
Desirable
- Knowledge of Titan PMR or the processing of prescriptions electronically
- Experience of working in primary care
- Experience of EMIS WEB clinical system
Qualifications
Essential
- Candidates must have completed the Level 2 Dispensary/Pharmacy NVQ qualification and completed their 1000 dispenser training hours. Candidates who do not meet this criteria need not apply.
Employer details
Employer name
OAK TREE SURGERY & PENSILVA HEALTH CENTRE
Address
Pensilva Health Centre
School Road
Pensilva
Cornwall
PL14 5RP
United Kingdom
