Dispenser/Receptionist/Administrator
Job Description
Job summary
Aspiro healthcare is a dynamic and forward thinking Partnership based across Northamptonshire and Derbyshire serving a population of 55,000 patients across 8 sites.
At our Bozeat/Wollaston Surgery we are a friendly and welcoming team who offer a responsive service that works with patients to address their needs.
We are looking to appoint an enthusiastic and motivated Dispenser/Receptionist/Administrator with good customer service skills to join our team.
Main duties of the job
As a Dispenser/Receptionist/Administrator you are required to be confidential, compassionate and discrete, acting in a professional and calm manner at all times.
Job responsibilities will include -
- Dispenser NVQ 2
- Receiving patients in a friendly, helpful manner, signposting them to the most appropriate healthcare professional
- Booking appointments either face to face or by telephone
- Recording requests for Home Visits
- Help to keep waiting rooms tidy and comfortable
- Dealing with Patient Queries
- Undertake any other relevant duties as required by the Practice
To be a member of the Dispenser/Reception/Admin Team in assisting patients in obtaining healthcare appropriate to their needs in a willing and helpful manner.
We are looking for a member of staff full time - 12 months fix term.
Core Hours between 8.00am - 6.30pm - Working from our Wollaston and Bozeat Surgeries
About us
At Aspiro Healthcare we foster an inclusive culture that promotes employee health and well-being, creativity and engagement and supports recruitment and retention.
We create a valued training environment , promoting excellence and encouraging innovation and ensuring a highly skilled and motivated workforce.
We offer a competitive rate of pay and 25 days annual leave pro rata.
Job Type: Full-time, 12 months fix term.
Job Type: Full-time
Pay: From £12.71 per hour
Benefits:
- On-site parking
Experience:
- Customer service: 1 year (preferred)
- Administrative experience: 1 year (preferred)
Work Location: In person
Job responsibilities
As a Dispenser/Receptionist/Administrator you are required to be confidential, compassionate and discrete, acting in a professional and calm manner at all times.
Job responsibilities will include -
- Dispenser NVQ 2
- Receiving patients in a friendly, helpful manner, signposting them to the most appropriate healthcare professional
- Booking appointments either face to face or by telephone
- Recording requests for Home Visits
- Help to keep waiting rooms tidy and comfortable
- Dealing with Patient Queries
- Undertake any other relevant duties as required by the Practice
Person Specification
Qualifications
Essential
- Dispenser NVQ 2
Desirable
- Customer service: 1 year (preferred)
- Administrative experience: 1 year (preferred)
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Aspiro Healthcare
Address
Wollaston Surgery
163 London road
Wollaston
Northamptonshire
NN29 7NJ
United Kingdom
Employer's website
https://www.woodsendmedicalcentre.nhs.uk/ (Opens in a new tab)
