Endoscopy Ward Clerk
- NHS
- Part Time
- Eastbourne
- 25272.00 a year
Job Description
Job summary
An opportunity has arisen for a full time Ward Clerk in Endoscopy Eastbourne.
You will be part of a team of Ward Clerks responsible for welcoming outpatients to the department, recording and updating all attendance information and making follow ups where appropriate, in line with the Referral to Treatment: Access and Management Policy and Organisation Objectives.
You will need to deal with challenges, perform under pressure and be able to prioritise work. The ideal candidate will be computer literate & flexible and good customer service skills are essential.
Main duties of the job
The post holder will provide a comprehensive multi-faceted, wide range of administrative and clerical duties to the ward to support the Nursing and Medical staff in the smooth day to day running of the ward area.
They will be responsible for the safe keeping and availability of allclinical records relating to patients and the smooth running of the ward / department office. They will also provide general assistance in the management and adherence of Trust Key Performance Indicators (KPI's) relating to the ward area.
About us
A wide range of staff benefits are available to our staff including staff development, enrolment in the NHS pension scheme, auto-enrolment to our Temporary Workforce Service, access to onsite nurseries. staff restaurants and accommodation.
In addition to an internal Occupational Health department, all staff also have access to free psychological support through our confidential Employee Assistance Programme. Onsite parking is available from only £50 a year.
There has never been a better time to join East Sussex Healthcare NHS Trust, submit your application today.
Statement on the Use of AI
We value the individuality that each candidate brings to the application process. While we understand that AI tools are widely available, we strongly discourage applicants from using AI-generated content when applying for jobs with us. We believe that your application should reflect your true skills, experiences, and motivations, which are best conveyed through your own words and unique perspective.
Using AI for your application may not accurately represent your knowledge, skills, and experience and may result in a disconnect between your qualifications and our assessment of your application.
We encourage applicants to take the time to thoughtfully complete their applications; by doing so, you allow us to better understand your true potential and ensure a fair and transparent evaluation of your application. Over reliance on AI-generated content may diminish your chance of success.
Job responsibilities
Please refer to the job description attached.
If you have any questions about this position please do not hesitate to contact us.
Person Specification
Qualifications
Essential
- Good general education including English and Maths GCSE grade C or above, or equivalent level of knowledge and experience
Desirable
- Evidence of personal development
- Recognised relevant qualification such as: customer service, administration, secretarial, IT (e.g. ECDL)
Experience
Essential
- Previous clerical/administration experience in a busy environment
- Experience of keeping accurate record keeping and filing systems
- Customer care/service
Desirable
- Previous experience of working in the NHS or other healthcare setting
Skills
Essential
- Ability to work to own initiative and as part of a team.
- Accurate and methodical, able to prioritise and adapt to change
- Work calmly under pressure
- Strong interpersonal skills. Acting with patience and tact.
- Effective communicator with patients, relatives, carers, the general public and colleagues.
- Competent IT literacy with ability to learn new systems and processes
- Confident telephone manner
- Able to manage difficult situations and cope with exposure to potentially emotional situations
- Ability to maintain strict confidentiality
Desirable
- Familiarity with relevant NHS terminology and systems.
- Hospital computer systems such as Nervecentre, PAS
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
East Sussex Healthcare NHS Trust
Address
Eastbourne
Kings Drive
Eastbourne
BN21 2UD
United Kingdom
