Engagement Lead - Rehabilitation and High Support (RHS)
- NHS
- Part Time
- Ashton-under-Lyne
- 49387.00 - 56515.00 a year
Job Description
Job summary
We have an exciting opportunity two Band 7 Engagement Leads, one full time post holder and one part time. This is a unique opportunity in which you will be able to solely focus on service development and improvement. You will work closely with service users, their loved ones, and staff to ensure their views, ideas and feedback shape the service and remain at the centre of all discussions, enabling coproduction and collaboration. In doing so, you will enhance and lead within our quality agenda and have a positive impact on service user and carer care and experiences.
We are looking for someone who is passionate around improving the experience of our service users and their loved ones, alongside recognising the significant value in working collaboratively with both.
You would take a key role in the delivery of the Care Hub's quality strategy and clinical effectiveness, ensuring this links with the Trustwide Quality Strategy.
The role is based over the Trust footprint and our services include Low Secure Units, Inpatient and Community Rehabilitation Services, services for Military Veterans and the Wellbeing College. You would be working alongside the Rehab and High Support Quality Team.
You would be expected to travel across the Trust footprint to our services, however we can offer flexibility in terms of base or hybrid working.In return we offer a flexible and rewarding opportunity, within a friendly, supportive, and quality driven team.
Main duties of the job
Key tasks will include monitoring and analysing development opportunities and providing project management; leading on specific and agreed work streams.
Examples of work streams which meet the above quality objectives will include, but are not limited to:
Delivery of specific identified actions from peer reviews, our quality strategy, auditing, feedback, etc.
Improving service user experience.
Delivery of a sustainable health and wellbeing college to support self-management for our service users.
Implementation of the Triangle of Care and Family and Carer Strategy to ensure a sustainable quality experience of care for loved ones and carers.
Development of co-production within the Care Hub.
Development of patient forums and patient experience dashboards in collaboration with the Head of Quality.
Supporting the development of a specialist training programme for RHS staff.
- Providing clinical leadership and supervision where required
About us
We are proud to provide high quality mental health and learning disability services, both inpatient and in the community across five boroughs of Greater Manchester - Bury, Oldham, Rochdale, Stockport and Tameside and Glossop.
Our vision is for a happier and more hopeful life for everyone in our communities and our staff work hard to deliver the very best care for the people who use our services. We're really proud of our #PennineCarePeople and do everything we can to make sure we're a great place to work.
All individuals regardless of race, age, disability, ethnicity, nationality, gender, gender reassignment, sexual orientation, religion or belief, marriage and civil partnership are encouraged to apply for this post. We would also encourage applications from individuals with a lived experience of mental illness, either individually or as a carer.
If you come and work for us we will offer a range of benefits and opportunities, including:
- Generous annual leave entitlement for Agenda for Change and Medical and Dental staff.
- Flexible working opportunities to support your work/life balance
- Access to Continued Professional Development
- Involvement in improvement and research activities
- Health and Wellbeing activities and access to an excellent staff wellbeing service
- Access to staff discounts across retail, leisure and travel
Job responsibilities
Please see attached job description and person specification to support your application for this post. Please refer to the essential criteria in the person specification which will highlight the skills, knowledge and experience you will need to demonstrate in your application, by way of example, to give yourself the best opportunity to be shortlisted.
Should you wish to discuss this opportunity any further, please contact Kirsty Vernon (Interim Head of Quality RHS) [email protected] or via teams
Person Specification
Education / Qualifications
Essential
- Professional clinical qualification / registration (Nursing, OT, SW)
- Educated to degree level or equivalent in relevant health related area of practice
- Experience of change management within health related area of practice.
Desirable
- Recognised leadership or management qualification
- Recognised project qualification or willingness to work towards e.g. PRINCE 2
- Educated Masters level in relevant health related area of practice
Experience
Essential
- Experience of leading clinical projects and implementing change
- Proven track record of achieving targets
- Experience in a leadership role and managing / developing more junior staff
- Experience of analysing and evaluating complex data
- Experience of writing and presenting high quality reports to a range of stakeholders
- Experience of delivering training or workshops across staff teams and disciplines
- Promotion and development of external and internal partnerships
- Experience of co-design and patient partnership initiatives
- Project management skills with demonstrable experience in leading projects.
Desirable
- Previous management / leadership of a recovery / CQUIN initiative
- Experience of working with families and carers
Knowledge
Essential
- Excellent knowledge of IT - Word, Excel, data collection models.
- knowledge of NHS England commissioning arrangements
- Working knowledge of new code of practice (MHA 183) and other government policies to improve mental health services
- Knowledge of the self-care agenda and 'recovery college' model
- Awareness of whole person care
- Knowledge and awareness of the role of co-production in design and delivery of quality services
- Awareness of the importance of engaging those with lived experience in the design and delivery of quality care
- wareness of the importance of engaging carers in the design and delivery of quality care
Skills and Abilities
Essential
- Ability to prioritise work and manage time effectively and meet strict deadlines
- Ability to work collaboratively with a wide range of external and internal partners, patients and carers
- Excellent interpersonal skills both written and verbal
- Able to analyse complex data or information to develop new ways of working
- Ability to work autonomously and as part of a team.
- Demonstrable leadership skills
- Evidence of supporting a range of staff in the delivery of project objectives
- Ability to action plan and problem solve
- Ability to have vision and to work this up in to a meaningful action plan
- Ability to effectively evaluate projects and use ongoing improvement methodologies to plan changes
Desirable
- An ability to understand operational service structures within an NHS Trust setting, and to work within these settings to deliver service improvement.
Work Related Circumstances
Essential
- Undertake any other duties which are appropriate to grade as requested
- Use of a car or access to a means of mobility to travel across the Trust footprint in line with service needs
- Willing to carry out all duties and responsibilities of the post in accordance with the Trust's Equal Opportunities and Equality and Diversity policies
- Appointments to regulated and controlled activities require an enhanced DBS disclosure
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab) .
From 6 April 2017, skilled worker applicants, applying for ...
