GP Receptionist
Job Description
Job summary
An opportunity has arisen for a medical receptionist to join our friendly team.
20 hrs p/w per week, to be worked over 5 days- Monday- Friday
We are a well organised practice in Bradford, who strive to consistently provide high quality care to all our patients. Our growing list size currently stands at approximately 5000 patients.
Previous applicants need not apply.
Main duties of the job
Duties include greeting patients, and answering and making telephone calls. Administrative duties include computer skills, NHS General Practice experience, Care navigation, requesting repeat prescriptions and processing referrals and documents electronically onto the patients medical record.
Knowledge of SystmOne is essential and flexibility to cover holidays and sickness is also essential.
About us
Dr I M Raja & Partner's surgery is a well-established GP practice dedicated to delivering excellent healthcare and outstanding patient service to our local community. We are looking for a friendly, organised, and compassionate Receptionist to join our team.
As the face of the practice, you will play a key role in helping patients access the care they need while providing a warm and professional welcome. You'll be joining a supportive team environment where collaboration, respect, and patient care are our highest priorities.
Job responsibilities
Administration
- To have a knowledge of all Practice procedures and protocols.
- Photocopying
- Processing prescription requests
- Allocated administrative duties
- Scanning medical documents
- processing medical reports
Reception
- Confirming patient details and arriving patients on clinical rota's on Systmone
- Informing patients of completed repeat prescriptions.
- Be able to cover all reception positions as necessary
Appointments
- Process appointment requests from patients by telephone and in person.
- Deal with home visits requests
Computer
- Registrations of new patients computer data entry and medical records.
- Process patients change of address computer data and medical records. Checking if patients are still within practice boundary.
- Process repeat prescription request in accordance with Practice guidelines.
- Scan letters patient medical records as required
- Action reception tasks as necessary
Other Tasks
- Check clinical rooms after surgeries
- Ensure building security routine is adhered to checking all doors/windows/alarm.
- Making bevarages for doctors and colleagues
- Any other tasks allocated by manager or doctors
- Chaperone for clinicians if required
- Complete training relevant to role as required
Person Specification
Qualifications
Essential
- Qualifications
- Essential
- Good general education with good numeracy and literacy skills
- Previous experience working with computers
- Experience as a Medical Receptionist in a GP surgery
- Disclosure and Barring Service Check
- This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Desirable
- Previous experience of customer care or dealing with members of public in frontline role
Experience
Essential
- Experience of working in a GP practice with knowledge of Systmone computer system
Desirable
- Working within a reception team
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Dr I. M. Raja & Partner
Address
392 Little Horton Lane
Bradford
West Yorkshire
BD5 0NX
United Kingdom
