Head of Community Services
- NHS
- Full Time
- Nottingham
- 54961.00 a year
Job Description
Job summary
The Head of Community Services is a senior leadership role responsible for the operational, and clinical delivery of Nottinghamshire Hospices community-based services. You will ensure the provision of high-quality, safe, and compassionate palliative and end-of-life care, supporting people to live as well as possible in the place they call home.
Main duties of the job
As a key member of the Hospice Leadership Team, you will provide visible and inspiring leadership, driving excellence in care delivery, service performance, and workforce development. This role combines strong operational management with professional clinical leadership, requiring an experienced registered healthcare professional with a sound understanding of palliative and end-of-life care.
You will lead and develop our Hospice in Your Home (24-hour service) and Wellbeing Day Services, ensuring they are responsive, sustainable, and patient-centred. The role involves regular travel across Nottinghamshire and participation in the clinical on-call rota (approximately one week in every five weeks).
We are seeking a compassionate and experienced leader to drive excellence in our community palliative care services.
You will champion equity, inclusion, diversity and belonging, while fostering a positive, high-performing culture where staff feel supported and empowered. With strong experience in service delivery, you will manage performance, resources, and workforce planning to meet the needs of our patients and families.
You will build effective partnerships with healthcare and community stakeholders, helping to improve access and patient pathways. A commitment to quality, governance, and continuous improvement is essential, alongside the ability to lead confidently in complex situations.
About us
Why you'll love working here
Nottinghamshire Hospice is a great place to work!
As a charity were able to be creative, fleet of foot and inspiring in our approach to our services and how we work together.
Our values are embedded into the Hospice:
Compassion Being inclusive; being kind and having empathy; empowering others; having integrity and being patient.
Trust Being authentic; unified; loyal; accountable; trustworthy; responsible; reliable and professional.
Ambition- The growth of the Hospice; being courageous; getting the right outcomes and results; improvement of our services; being the best version of ourselves for the benefit of each other and our service users.
Were the leading Nottinghamshire provider and influencer of , with ambitions to make a real difference to all those diagnosed with a life-limiting or terminal illness. We have been established for 40 years and are at the heart of our communities who rely on our care and support.
If youre looking for an opportunity to work for a local charity and be part of a great care movement then this is the opportunity for you.
Our benefits- 5 weeks holiday pay plus Bank Holidays,
- Expenses paid at 45p per mile,
- Pension Scheme,
- Medical cover,
- Staff referral scheme- Earn up to £1,000.00,
- Comprehensive training provided,
- Employee Assistance Programme, including private GP access,
- Bluelight Card discount scheme,
- Free DBS check and Uniform.
Job responsibilities
The Head of Community Services is a Hospice leadership role responsible for the operational, and clinical leadership of Nottinghamshire Hospice's community-based services. The postholder will ensure the delivery of high-quality, safe, responsive, and compassionate palliative and end-of-life care services, enabling people to live as well as possible in the place they call home.
As a member of the Hospice Leadership Team, the Head of Community Services will provide visible leadership across community services, driving excellence in care delivery, service performance, workforce development, and stakeholder engagement. The role combines operational management with professional clinical leadership and requires a highly experienced registered healthcare professional with a strong understanding of palliative and end-of-life care.
The postholder will oversee the management and development of:
- Hospice in Your Home (24-hour community service)
- Wellbeing Day Services
The role requires regular travel across Nottinghamshire and participation in the Hospice's Clinical on-call rota (approximately one week in every five weeks).
Person Specification
Experience
Essential
- Senior management experience within healthcare, hospice, community, or palliative care services.
- Experience of leading multidisciplinary teams and managing managers.
- Experience of operational and clinical service management.
- Experience of quality improvement, governance, risk management, and service development.
- Experience of managing change and driving service improvements.
- Experience of building effective partnerships with external stakeholders and healthcare organisations.
Desirable
- Specialist qualification or significant experience in palliative and end-of-life care.
- Experience of delivering education, training, and workforce development programmes.
- Experience of working within hospice services.
Essential Knowledge and Skills
Essential
- Strong understanding of palliative and end-of-life care principles and practice.
- Excellent leadership, communication, and interpersonal skills.
- Strong organisational, and resource management skills.
- Ability to analyse data, monitor performance, and implement improvements.
- Commitment to person-centred care and the hospice values.
Qualifications
Essential
- ESSENTIAL
- Essential Qualifications
- Registered Nurse, Allied Health Professional, or other Registered Healthcare Professional with current professional registration.
- Degree-level qualification in a relevant healthcare discipline (or equivalent experience).
- Evidence of continuing professional development.
- Leadership or management qualification, or willingness to work towards one.
Desirable
- Master's degree or equivalent advanced study.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Nottinghamshire Hospice Limited
Address
Nottinghamshire Hospice
384 Woodborough Road
Nottingham
NG3 4JF
United Kingdom
Employer's website
https://www.nottshospice.org/join-our-team/ (Opens in a new tab)
