Head of Income Generation
Job Description
Job summary
Primary Integrated Community Servicesare supporting Bassetlaw Hospice with the recruitment for the following vacancy.
Purpose of the Role
The Head of Income Generation will lead, grow, and manage all income-generating activity across Bassetlaw Hospice The Hospice of the Good Shepherd CIO, including fundraising, community engagement, events, retail operations, and integration with the clinical and hospice teams. The postholder must deliver a minimum of £400,000 income per annum.
Main duties of the job
Key Responsibilities
- Develop and deliver a comprehensive income generation strategy across all fundraising, events, and retail areas.
- Drive achievement of a minimum annual income of £400,000 to support the vital clinical services delivered.
- Lead fundraising streams including individual giving, corporate fundraising, grants, trusts, and legacies.
KEY REQUIREMENTS
- Relevant CPD or experience in fundraising or equivalent management
- Understanding budget forecast and planning, maintenance and protection.
- Knowledge of major fundraising streams
- Experience managing retail operations
About us
At Bassetlaw Hospice, we provide compassionate, person-centred palliative and end-of-life care for patients and their families. Our staff, volunteers and supporters work together to create a warm, safe and supportive environment where dignity, safety and confidentiality are respected at all times. We expect all colleagues to uphold these values and ensure that every patient receives the highest possible standard of physical, psychological and spiritual care.
Job responsibilities
Key Responsibilities
- Develop and deliver a comprehensive income generation strategy across all fundraising, events, and retail areas.
- Drive achievement of a minimum annual income of £400,000 to support the vital clinical services delivered.
- Lead fundraising streams including individual giving, corporate fundraising, grants, trusts, and legacies.
- Oversee planning and delivery of hospice fundraising events.
- Provide leadership to hospice retail staff, ensuring profitability and operational excellence. This will include overseeing the running of the shop and the aesthetics to boost sales.
- Collaborate with clinical teams to integrate storytelling and service insights into income generation activities. This will help to engage the community, this candidate will need to be able to build effective relations with the community, fundraisers and givers.
- Produce accurate income/expenditure budgets, forecasts, and performance reports.
- Manage fundraisers, shop managers and support staff, providing strong leadership and delegation. Work in collaboration with the Hospice Non Clinical Team Leader to effectively recruit and manage volunteers.
- Act as a public representative of the hospice, speaking at events and engaging with the community.
Person Specification
Skills and Attributes
Essential
- Understanding budget forecast and planning, maintenance and protection.
- Knowledge of major fundraising streams
- Strong income/expenditure management skills
- Confident public speaker, strong liaison skills
- Ability to develop forward-thinking strategies
- Compassionate, resilient, proactive
Experience
Essential
- Experience managing retail operations
- Experience leading teams and delegating
Desirable
- Experience in hospice/healthcare charity
- Experience with major donors or grants
- Experience improving profitability
- Coaching or management training
- Experience at high-profile events
- Experience in organisational strategy
- Experience in hospice sector
- Experience with Financial systems
Qualifications
Essential
- Relevant CPD or experience in fundraising or equivalent management
Desirable
- Professional qualification
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Primary Integrated Community Services
Address
Bassetlaw Hospice
North Road
Retford
Nottinghamshire
DN22 7XF
United Kingdom
