Health Records Officer

Job summary

The Health Records Officer plays a vital role in providing routine clerical support within the Health Records Department, ensuring the delivery of an effective and efficient service to all users.

You will work as part of the Trust's Digital Services Team, which offers significant benefits through shared learning to enhance patient services, as well as excellent opportunities for personal and professional development and career progression.

This role can be physically demanding. In addition to working at a workstation, duties include regularly moving roll cages, transporting case notes using trolleys, and being on your feet for the majority of your shift. You will be required to walk across hospital sites to locate casenotes, work at height, and safely handle large casenotes and bundles, which may weigh over 10 kg.

Main duties of the job

Duties include the retrieval and filing of case notes, as well as identifying and filtering records in accordance with Trust policies, key performance indicators (KPIs), and departmental standard operating procedures (SOPs).

You will ensure that all documentation is scanned accurately into the system, meeting agreed targets and timescales.

The role also involves reviewing both storage of case notes to support retention and destruction processes. This includes ensuring that all records correspond with the Patient Administration System (PAS) and comply with information governance standards.

All staff are expected to support other areas of the department as required to maintain service delivery.

This role can be physically demanding. As well as working at a workstation, duties include include regularly moving roll cages, transporting case notes using trolleys, and being on your feet for the majority of your shift. You will be required to walk across hospital sites to locate casenotes, work at height, and safely handle large casenotes and bundles, which may weigh over 10 kg.

Although primarily based at the Health Records Hub at Royal Derby Hosptial, you may occasionally be required to work at the Health Records Department based at The Johnson Building on Pride Park and in the Health Records Hub at Florence Nightingale Hospital.

Roles will be fixed term contracts until end of March 2027.

Closing date for applications: 25 June 2026Interview date: 09 July 2026

About us

As a trusted organisation at the heart of our communities, we recognise the important role we can play in supporting the public, patients, our own people and local partners in achieving the best of health for the local population and the communities in which they live by providing Exceptional Care Together

Our fundamental Values of Compassion, Openness and Excellence underpin how we intend to work as a Trust and the associated behaviours are becoming embedded in all aspects of how we work.

In return we will offer:

• Development opportunities, both professional and leadership development
• On-going support from recruitment to when you join our team and beyond
• Staff benefits including employee assistance programme, discounted gym membership, onsite fitness classes, car schemes

Key Facts:

• Our hospitals see more than 4,000 outpatients daily
• We see more Trauma & Orthopaedic outpatients than any other Trust - over 3,300 per week
• An average 860 patients are seen in A&E every day - 6th largest in the country
• Our hospitals admit more than 220 emergency patients daily.
• We carry out more planned surgical operations than any other Trust in England with almost 50,000 operations taking place in our 52 operating theatres
• We are one of only 5 Trusts nationally with more than 50 operating theatres
• We carry out more than 300 elective procedures each working day
• We employ 12,000 staff across our 5 hospital sites