Healthcare Assistant
Job Description
Job summary
23hrs 28.5hrs per week (Monday, Wednesday, Thursday and Friday)
To work across all practice sites
The successful candidate will ideally have experience working as a Healthcare Assistant; however, this is not essential, as full training will be provided.
The role includes a range of treatment room duties such as phlebotomy, routine blood pressure monitoring, new patient health checks, urine testing, dressings, ECGs, and ear syringing. The candidate should also be willing to undertake further training in line with the responsibilities outlined in the job description. An NVQ qualification (or equivalent) would be advantageous.
We are looking for an enthusiastic and motivated individual who works well as part of a team. Excellent communication skills are essential, as the role involves regular interaction with both patients and clinicians. Full support and guidance will be provided to ensure success in the role.
Main duties of the job
The purpose of the role is to:
Work under the direct supervision of the Healthcare Assistant (Senior) and or Nurse Manager and strictly in accordance with specific practice guidelines and protocols.
Assist the practice clinical team in the provision and delivery of prescribed programmes of patient care
About us
Tyntesfield Medical Group in North Somerset is a 13 Partner General Practice with a patient list size currently of around 35,000 split across four sites: Tower House Medical Centre, Brockway Medical Centre, Backwell Medical Centre and Long Ashton Surgery.
We are a friendly and accessible team providing excellent healthcare in our community. We provide a professional, safe, supportive, and efficient working environment for everyone in the practice. We are a forward-thinking organisation with a strong emphasis on teamwork and patient-centred care.
Job responsibilities
The duties and responsibilities to be undertaken by the Healthcare Assistant may include any or all of the items in the following list. Duties may be varied from time to time under the direction of the Senior Healthcare Assistant, dependent on current and evolving Practice workload and staffing levels:
New patient health checks.
ECG recording.
Phlebotomy.
Dressings.
Chaperoning duties.
Processing and management of laboratory samples requested by GPs and nurses.
Sterilising, cleansing and maintenance of surgical equipment.
Vaccine cold chain storage, monitoring and recording.
Surgical equipment and vaccine re-stocking and stock rotation.
Clearing and re-stocking consulting rooms.
Preparing and maintaining environments and equipment before, during and after patient care interventions, including assisting GPs during the performance of minor operations.
Assisting in the assessment and surveillance of patients health and well-being.
Undertaking specific clinical activities for named patients that have been delegated and taught specifically in relation to that individual.
Helping to raise awareness of health and well-being and how it can be promoted.
Assisting with the collection and collation of data on needs related to health and well-being.
To undertake any clinical skills appropriate to the role once the appropriate training is completed and following protocol or PSD
Person Specification
Qualifications
Essential
- Phlebotomy Certificate
- Core Immunisations for HCAs
- Injection Techniques for HCAs
Desirable
- Ear Care for HCAs
Personal Attributes
Essential
- Polite and confident
- Flexible and cooperative
- Motivated
- Forward thinker
- High levels of integrity and loyalty
- Sensitive and empathetic in distressing situations
- Ability to work under pressure
Experience
Essential
- Experience of working as an HCA
Desirable
- Broad knowledge of General Practice
Skills and Knowledge
Essential
- Excellent communication skill (written and oral)
- Strong IT skills
- Clear, polite telephone manner
- Competent in the use of Office and Outlook
- EMIS Web user skills
- Effective time management (Planning & Organising)
- Ability to work as a team member and autonomously
- Good interpersonal skills
- Problem solving & analytical skills
- Ability to follow policy and procedure
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Tyntesfield Medical Group
Address
Stock Way South
Nailsea
Bristol
BS48 2XX
United Kingdom
